If you subscribed through the App Store or Google Play Store, you can update your payment method in your device’s app store settings. If you paid directly through Stripe, please contact us at support@simplywise.com for a secure updated link. If you paid directly through PayPal, you can modify your payment details in your PayPal account. […]
Subscription & Billing: Where can I find my subscription info?
In your mobile app, tap Menu>Settings>My Subscription and you will be able to view from there.
Voice: How do I use the voice-to-text feature?
To use the voice to text feature when creating an estimate, you’ll want to tap blue circle + button on the home page and tap Estimate. On the Project Description page, tap the blue microphone button and speak the details of your estimate. Follow along in our tutorial below!
Subscription & Billing: What happens when I delete my SimplyWise account?
Great question! Deleting ANY SimplyWise account from the menu settings inside the app WIPES ALL DATA across ALL SimplyWise apps. It would be best to delete the app from your device if you no longer want it, but do not delete the account for any SimplyWise app as this will remove all data across any other SimplyWise apps installed on your […]
Subscription & Billing: How do I cancel my Cost Estimator subscription or get a refund?
If you subscribed through the Google Play Store or Apple App Store, SimplyWise support cannot access or modify your subscription — you’ll need to cancel and request a refund directly through the app store you used. On Android (Google Play Store): Open the Google Play app At the top right, tap the profile icon Tap […]
Subscription & Billing: Cancel my Cost Estimator subscription on my iPhone
Cancel a subscription on your iPhone/iPad
Invoices: How do I send an invoice?
Sending an invoice in your Cost Estimator app is done with a few taps. To get started, tap the Projects tab on the lower right corner and then tap into the folder where the invoice is saved and tap into the invoice. On the Preview Invoice screen, tap the blue Send Invoice button and select […]
Send Estimate: How do I edit the email subject line when sending my SimplyWise estimates?
To edit the subject line for an estimate being sent via email, you can do this while sending the estimate or from a previously saved estimate. When sending a recently generated estimate, you can make changes on the Share Estimate screen or directly in the email subject line before sending. If you have a saved […]
Send Estimate: How do I edit the email message when sending my estimate from the Cost Estimator app?
When sending an estimate via the app, there is a default email message that you can customize to fit your needs and your preferences. To make edits, you’ll want to go through the flow of sending an estimate to get to the Send Estimate screen. Once there, scroll down to the “Message” section, tap the […]
Send Estimate: How do I send a saved estimate?
To send your saved estimate, you’ll want to tap into the folder where you’ve previously saved it and you can either tap the three dots on the upper right and tap Send Estimate, or tap into the estimate and do the same – tap on the three dots on the upper right corner and tap […]