Unfortunately, we do not currently offer a team plan for the Estimator app. However, you can share your account with someone else by having them download the app on their device and log in using your phone number and password. Keep in mind they will have full access to your account with no way to […]
Subscription and Billing: How do I change my method of payment?
If you subscribed through the App Store or Google Play Store, you can update your payment method in your device’s app store settings. If you paid directly through Stripe, please contact us at support@simplywise.com for a secure updated link. If you paid directly through PayPal, you can modify your payment details in your PayPal account. […]
Subscription & Billing: Where can I find my subscription info?
In your mobile app, tap Menu>Settings>My Subscription and you will be able to view from there.
Subscription & Billing: What happens when I delete my SimplyWise account?
Great question! Deleting ANY SimplyWise account from the menu settings inside the app WIPES ALL DATA across ALL SimplyWise apps. It would be best to delete the app from your device if you no longer want it, but do not delete the account for any SimplyWise app as this will remove all data across any other SimplyWise apps installed on your […]
Subscription & Billing: How do I cancel my Cost Estimator subscription or get a refund?
If you subscribed through the Google Play Store or Apple App Store, SimplyWise support cannot access or modify your subscription — you’ll need to cancel and request a refund directly through the app store you used. On Android (Google Play Store): Open the Google Play app At the top right, tap the profile icon Tap […]
Subscription & Billing: Cancel my Cost Estimator subscription on my iPhone
Cancel a subscription on your iPhone/iPad