SimplyWise Receipt Scanner FAQs


Receipt Scanner

To connect your Amazon account within your SimplyWise mobile app, tap Menu>Integrations>Amazon and follow the prompts.

Note that you’ll need to leave the app open until the import process is complete. This can take up to a few minutes.

Once imported, your Amazon receipts will be located in “To Be Saved” in the upper right corner -, unless you set a “Rule” to automatically categorize your Amazon receipts as they come in.

The Amazon integration disconnects automatically once the sync is completed. To manually disconnect while connected, you can tap Menu>Integrations>Amazon>tap Connect Another Account. This also serves as a way to connect to a separate Amazon account.

When importing Amazon receipts, you may notice that multiple items appear as a single entry rather than individual line items. Here’s what’s happening and how to get the best results:

Why this happens:

Amazon’s order emails often combine all items into one summary. Our system imports what Amazon provides, which may group items together.

To get individual line items:

  1. Connect your Amazon account directly — Go to Settings → Integrations → Amazon. This pulls detailed order data with individual items.
  2. Forward the detailed invoice — In your Amazon account, go to Your Orders → Invoice → Download or Print, then forward that detailed invoice to your SimplyWise email address.

Tip: The Amazon account integration typically provides more detailed itemization than forwarded emails.

If you’re still having issues, reach out to support@simplywise.com and we’ll help!