Receipt Scanner
To change your number in the SimplyWise Receipt Scanner app:
Tap into the menu (three lines in the upper corner of the Homescreen)
Tap Settings at the bottom
Tap “Update Account Info”
Tap into the Phone Number box, then enter your new number at the prompt.
Before deleting your account, please note that once an account is deleted, all of the data saved in the account will be deleted permanently. Moreover, if you have other SimplyWise subscriptions, you will be deleting the data associated with those accounts as well.
Also, if you have an active subscription in place, deleting the account does not change your subscription; you will need to cancel your subscription before deleting your account.
If you need help or have questions before deleting anything, please connect with our Support Team and we’ll be happy to help.
To reset your password in the SimplyWise Receipt Scanner app:
1. Log out
2. Tap “Get Started”
3. Enter mobile number → Continue
4. Tap “Forgot password? Reset here”
5. Enter texted code
6. Create new password
If you’ve elected to handle billing (or would like to handle billing) via the App Store or the Google Play Store, you can make changes in your mobile app under Menu>Settings>My Subscription.
Note that you can only update your subscription in the mobile app (not on desktop/web).
If you have submitted payment via Stripe or PayPal, or are unsure and want help, please connect with our Support Team for further assistance at support@simplywise.com, and we’ll be happy to help.
To update the credit/debit cards associated with your receipts, tap into the menu → My Cards. Add, edit, or nickname payment methods for easy identification (e.g., “Sarah’s VISA”). Note that this will improve the quality of the “reading” of your card number off of the receipts!