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Is "POINT OF SALE WITHDRAWAL GOOGLE STORG.CO/HELPPAY#" fraud?

Written by Jemina Owen-Jones

April 18th, 2024

About "POINT OF SALE WITHDRAWAL GOOGLE STORG.CO/HELPPAY#"

YouTube Premium is a subscription-based service offered by YouTube. It has been in operation since June 2018. YouTube Premium provides users with ad-free access to YouTube videos, along with offline playback and the ability to play videos in the background on mobile devices. Additionally, subscribers have access to YouTube Music, a music streaming platform.
  • "POINT OF SALE WITHDRAWAL": This indicates that the transaction was made at a physical location using a debit card or credit card.
  • "GOOGLE STORG.CO": This is the merchant name or company associated with the transaction, in this case, Google Store.
  • "/HELPPAY#": This could be a reference number or code related to the transaction for internal or customer service purposes.

    • Find & fight fraud from anywhere

    Verify With Receipt

    The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which you can finding by searching in your email accounts for YouTube Premium.
    Or, if you want to automatically find and reconcile receipts so you never worry about fraud, you can use SimplyWise to automatically match all bank and credit card transactions to email and paper receipts. The app instantly reconciles your expenses and flags anything that doesn’t match.
    Step 1

    Connect your email

    Download the SimplyWise app and connect your email account. SimplyWise will search through your emails and find all the receipts in your inbox. This allows you to understand what exactly you are paying for when you see a bank transaction on your statement.
    Step 2

    Connect Your Bank

    Connect to your bank account/credit card transactions through the secure (256 bit encryption) Reconciliation feature within the app.
    Step 3

    Reconcile

    Reconcile the charges reported by your financial institution against what you’ve recorded in your SimplyWise account. Find fraud quickly! SimplyWise will match your transactions to your bank/credit card spending and check those items off.
    SimplyWise Community Comments
    Ernestine Walker
    3 months ago
    That's happened to me too! Don't worry, just give your bank a call and they'll sort it out. Happens more often than you'd think.