Written by Sage Wallace

June 18th, 2024


Pollo Tropical is a restaurant chain that has been in operation since 1988. The company specializes in Caribbean-inspired cuisine. The menu includes a variety of grilled chicken dishes, sandwiches, wraps, salads, and rice bowls. Pollo Tropical also offers sides such as black beans, rice, and plantains. The chain operates primarily in the southeastern United States and has expanded to a few international locations.
  • DD: Direct Deposit or Direct Debit
  • DOORDASH: Merchant name (DoorDash)
  • POLLOTROP: Descriptor (could be a specific restaurant or menu item)
  • CA: State abbreviation (California)
  • 08/22: Transaction date (August 22)
  • Find & fight fraud from anywhere

    Verify With Receipt

    The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which you can finding by searching in your email accounts for Pollo Tropical.
    Or, if you want to automatically find and reconcile receipts so you never worry about fraud, you can use SimplyWise to automatically match all bank and credit card transactions to email and paper receipts. The app instantly reconciles your expenses and flags anything that doesn’t match.
    Step 1

    Connect your email

    Download the SimplyWise app and connect your email account. SimplyWise will search through your emails and find all the receipts in your inbox. This allows you to understand what exactly you are paying for when you see a bank transaction on your statement.
    Step 2

    Connect Your Bank

    Connect to your bank account/credit card transactions through the secure (256 bit encryption) Reconciliation feature within the app.
    Step 3


    Reconcile the charges reported by your financial institution against what you’ve recorded in your SimplyWise account. Find fraud quickly! SimplyWise will match your transactions to your bank/credit card spending and check those items off.
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