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Is "PILOT # 1549" fraud?

Written by Jemina Owen-Jones

May 18th, 2024

The Fake Pilot Flying J Receipt Scam

John, a long-haul trucker spends most of his days and nights on the road, frequenting Pilot Flying J's for his refills and rest. One day, while checking his bank statement, he noticed an obscure looking item listed as "PILOT # 1549".

Curious and a bit confused, John decided to investigate further. He remembered buying some snacks and filling gas at a Pilot Flying J station a few days back but couldn't recall any other purchases. The entry didn't match his receipts, and this started to haunt him. The question mark over it turned into an intense concern when he received an unexpected phone call.

A so-called representative from Pilot Flying J called him, explaining that they've identified some discrepancies with a transaction and needed to verify his information for security purposes. Exhausted and busy on another roadtrip, John unsuspectingly provided the details and even logged into a website the representative insisted was an authentic Pilot Flying J portal to confirm his transaction history. He was phished without even realizing it.

Soon after, he found unauthorized purchases on his credit card. His account had been compromised. He immediately notified his bank, changed his passwords, and put a freeze on his cards. Now more than ever, he wished he had something to rely on to manage his financials securely and efficiently.

That's when he discovered the SimplyWise app. It promised secure management of receipts and detection of suspicious activity for all his financial transactions, a real lifesaver considering his job needed him to stay on the move.

How to Protect Yourself from Scams and Fraudulent Receipts

Scams can occur to anyone and they have become increasingly sophisticated. Therefore, it is crucial to stay on guard. Here are some steps to keep in mind:

1. Verify Emails: Always check the sender's email address carefully. A tiny typo or an odd-looking address can often expose a scam.

2. Avoid Clicking Links: Instead of clicking links in emails, access the official website by typing the URL into your browser.

3. Enable Two-Factor Authentication: This is an extra layer of protection for your accounts that goes beyond the simple username and password security.

4. Monitor Your Accounts: Check your bank and credit card statements regularly to catch any unauthorized or suspicious transactions swiftly.

5. Report Suspicious Activity: Upon receiving a questionable email or identifying unauthorized transactions, report it to the respective company and your bank immediately.

6. Use SimplyWise: The SimplyWise app assists you in managing your receipts and detecting unusual activities. Here’s how it works:

Step 1: Download SimplyWise

Download the SimplyWise app and connect your email account. SimplyWise will search through your emails and find all the receipts in your inbox. This allows you to understand what exactly you are paying for when you see a bank transaction on your statement.

Step 2: Connect your Accounts

Connect to your bank account/credit card transactions through the secure (256 bit encryption) Reconciliation feature within the app.

Step 3: Reconcile

Reconcile the charges reported by your financial institution against what you’ve recorded in your SimplyWise account. Find fraud quickly! SimplyWise will match your transactions to your bank/credit card spending and check those items off.

Find fraud quickly!

SimplyWise will match your transactions to your bank/credit card spending and check those items off.

Scams such as the one John encountered are more common than we'd like to admit. By staying informed and cautious, you can protect yourself from falling victim to similar scams. With tools like SimplyWise, you can add an extra layer of security to your financial life, making it easier to manage receipts and detect fraudulent activity before it becomes a major issue. John's ordeal underlines the importance of never sharing personal information with unverified sources and keeping track of your transactions. Stay vigilant, stay protected.

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