Written by Jemina Owen-Jones

May 18th, 2024

The Fake AUT Receipt Scam

It had been a regular Tuesday morning for Kevin; he had received his usual flurry of emails - work memos, newsletters, promotional offers, and the occasional bank statement. He skimmed through his bank statement swiftly but paused abruptly when he noticed a charge listed as "DD/BR #363758." This seemed peculiar because he hadn't visited Dunkin' Donuts recently. Nevertheless, he shrugged it off, attributing it to a delayed transaction notification.

The following day, Kevin received an email claiming to be from Dunkin'. The email explained about a discrepancy related to his prior purchase chronicled under transaction "DD/BR #363758." The email looked authentic, complete with Dunkin's logo, matching font color, an email address that seemed legit. Attached was a link prompting him to validate his transaction by logging into their site.

Without contemplating much, he clicked on the link, entered his login credentials, only to be met with an error message. Disconcerted but not overly worried, he brushed off the issue, figuring he would call Dunkin' later.

The next day, Kevin received a phone call from a representative claiming to be from Dunkin's customer support. They informed him they'd been facing technical glitches and assured him his recent problematic transaction would be rectified promptly. Pleased with their proactive approach, he spent some time with the representative, providing details over the phone.

It was only later when he started noticing multiple suspicious transactions in his bank account reflective of purchases he hadn't made that he recognized he had fallen for a clever phishing scam. The seemingly genuine Dunkin' email and the follow-up call were all part of an elaborate scam.

Quickly, Kevin notified his bank about the unauthorized transactions, replaced his debit and credit cards, and changed all his passwords. His bank advised him to download the SimplyWise app to prevent falling prey to such scams in the future.

How to Protect Yourself from Scams and Fraudulent Receipts

Scams can occur to anyone and they have become increasingly sophisticated. Therefore, it is crucial to stay on guard. Here are some steps to keep in mind:

1. Verify Emails: Always check the sender's email address carefully. A tiny typo or an odd-looking address can often expose a scam.

2. Avoid Clicking Links: Instead of clicking links in emails, access the official website by typing the URL into your browser.

3. Enable Two-Factor Authentication: This is an extra layer of protection for your accounts that goes beyond the simple username and password security.

4. Monitor Your Accounts: Check your bank and credit card statements regularly to catch any unauthorized or suspicious transactions swiftly.

5. Report Suspicious Activity: Upon receiving a questionable email or identifying unauthorized transactions, report it to the respective company and your bank immediately.

6. Use SimplyWise: The SimplyWise app assists you in managing your receipts and detecting unusual activities. Here’s how it works:

Step 1: Download SimplyWise

Download the SimplyWise app and connect your email account. SimplyWise will search through your emails and find all the receipts in your inbox. This allows you to understand what exactly you are paying for when you see a bank transaction on your statement.

Step 2: Connect your Accounts

Connect to your bank account/credit card transactions through the secure (256 bit encryption) Reconciliation feature within the app.

Step 3: Reconcile

Reconcile the charges reported by your financial institution against what you’ve recorded in your SimplyWise account. Find fraud quickly! SimplyWise will match your transactions to your bank/credit card spending and check those items off.

Find fraud quickly!

SimplyWise will match your transactions to your bank/credit card spending and check those items off.

By staying informed and cautious, you can shield yourself from falling into the trap of scams similar to Kevin’s. With programs like SimplyWise, managing receipts and spotting fraudulent activities becomes easy and efficient. Stay protected, stay wise.

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