"I was pleasantly surprised by the service I received. There were a lot of people waiting, but they handled everyone quickly and efficiently. I only waited about 15 minutes to be called. There was not a shortage of employees that would make people wait overly long. The person who helped me, Neil, was friendly, professional and knowledgeable, and processed my information in less than 5 minutes. The security person at the door was also very welcoming and helped me with the sign in at the kiosk. Only criticism of this office would be lack of parking. The lot is small, and many spaces reserved for handicapped parking. People were parked on the street, and I went around the corner to park in a bank parking lot. Also - I tried to call the 800 number to give Neil and the office a good review. The recording said my wait to talk to someone was 1 hour. That's ridiculous, but doesn't reflect on this facility."
Nancy Coates - October, 2019
"Quick services, friendly folks."
Truther MA1 - January, 2019
"Representative very knowledgeable , Took Care Of Matters , Very Efficently, Seamless ,\nThank You. !! â€¦ ??"
Philip Zimmer - October, 2019
"The service is great except there where two times I dealt with 2 ladyâ€™s who really didnâ€™t care to help me with my son ssi benefits except cut my son off his benefits when I was explaining there was a glitch in the system and she still said no I cannot help you and walked away from the cubicle and said have a good weekend, well I came back another time and dealt with a gentlemen who was very respectful understanding individual. I didnâ€™t have to say anything he noticed the mess up and immediately turned my son benefits and even said it was a the glitch in the system in which the other lady refused to fix and was rude even when she looked into it! I feel If you donâ€™t care help those who are disabled whether itâ€™s physically mentally emotionally or just retired and are receiving this benefit and your heartless and this miserable at your day job then I suggest you quit your job and find a new one all these people who receive SSI need it for some reason and they do not come to office to get negative services and have to worry if they are going to get the two ladies who hate there job and wanna take there benefits away like seriously! Besides these two bad apples, 5 star services and the people are wonderful and very helpful people."
Daniela Romo-king - June, 2019
"Went for replacement SS card. Helpful staff. Very efficient service. I was in and out in 17 minutes"
Chris . - April, 2019