"No one truly wants to go to to the social security office, let's be honest. But, the last few times I have had to go in it has been a pretty pleasant experience. Both times were for a replacement social security card and then to change my name after getting married. The security officers are unbelievably helpful and helped direct me on applications to fill out and advised on wait times. When the wait times were exceeding 2 hours, the supervisor asked who was there to turn in applications for cards, name changes ect. A lot of us raised our hands and he took us all back, grabbed the applications, marriage licenses and IDs and he eliminated about a third of the people waiting which allowed the windows to focus on more tine consuming customers and drastically lower wait times. Very attentive and courteous people. I have to say, I don't cringe needing to go in there. Nice job!"
Julia DeCoteau - February, 2020
"Didn't have to wait long but whatever you do DON'T TAKE PICS ?"
J.R. McKenzie - January, 2019
"Parking is super small and hard to find. I waited for a new social card from 11:50am-1:40pm. The lady that helped me was amazing and helped get me taken care of."
Austine King - February, 2020
"First they have no contingency for sick outs. They lack common courtesy. To a room over fifty â€œcustomersâ€ who have been waiting for at least 2 hrs the supervisor, Perry, told them that he himself wouldnâ€™t wait and that if you did itâ€™s on you and not the officeâ€™s problem. When challenged over the under staffing he responded â€œhave you worked for the governmentâ€ and the clerk ( not ) helping me told me to â€œ writeâ€ my Congress person. These people are shameful in how they treat their clients, and they donâ€™t have to listen or satisfy basic decency because they donâ€™t have to, and they have law enforcement to escort you out of the office if you complain."
James Peterson - January, 2020
"Lots of parking!!!"
JennJenn - February, 2019