Social Security Offices in Midlothian, Virginia

Social Security Offices in Midlothian, Virginia

There are 1 social security offices located in Midlothian. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Midlothian

Social Security Office Address

This office is located at 13551 Waterford Place, village at waterford, Midlothian, VA - 23112

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 1pm


Open from 9am to 12pm. Most crowded at 11am and least crowded at 10am


Open from 9am to 4pm. Most crowded at 2pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 12pm and least crowded at 4pm




"The smell is so bad at this office. It smelled like urine. The bathrooms are in the lobby area. Maybe they need cleaned better. If I wasn't there with my husband, I would have felt very unsafe just walking by the building. There were people panhandling in front of the building and the one person followed us as we were trying to get in the building asking for money. The lobby had security but I don't think there was enough to make people feel safe. Parking situation is crazy there. Could the Richmond PD patrol there on a regular basis?"
Toni Sorrell - December, 2019
"Very very efficient very efficient the mood with the Precision of a well-oiled machine you get a number they process the number and you have you in and out in a matter of minutes wonderful service the people there are wonderful they really care to try to help regardless of what your situation is if you comprehend"
Anthony Edwards - February, 2018
"I've been to a lot of DMVs and a few social security offices with friends and family, and this is by far the worst service and overall organization I have ever seen. I would give 0 stars if it was physically possible.\n\n1. The office is small, which means when busy you will have to file out into the lobby or even outside. This is very important because: while outside you cannot hear your number being called.\n\n2. To make things even more difficult, there is no speaker system, no mic, or even someone who can raise their voice above a whisper calling out the card names. It is very easy to miss a number- and have to start all over again.\n\n3. Security guards are rude and will mess with numbers because they do not care about service. They are reluctant to even point you towards a clipboard which is behind their desk- and will scoff at you when you ask to have one. (Note that most people will have to fill out paperwork during a visit, making this even worse behavior. And it makes the process slower since they will have to take time to finish it once called to the window.)\n\n4. It's unsanitary. I saw someone throw up on the ground and the staff failed to acknowledge or attempt to fix anything. Disgusting. The building itself is full of flies and the floor and walls are sticky and stained. I've seen elementary school classrooms with better hygiene during flu season.\n\n5. There is a singular window that had been in operation for the first hour and a half of my 'visit.' They just expanded to two- I have been here for 2 hours now. Hire more people or shut down. The twenty minute wait statement has been wrong for me 8 times over at this point. \n\n6. It is not hard to find kind, hard-working employees. Yet the only few people who work here have pathetically low morale and attitudes to match. I would never recommend coming to this office, save yourself the trouble and drive somewhere else."
Mace faun - September, 2019
"I would give it 0 stars if I can. Made a phone call and waited for 30 minutes but still no one answered. Waited 2 hours in the office, this is nonsense..."
Xiufang Sun - December, 2019
"Never been here before...I'm turning 62 soon. It's like DMV only a little less friendly. Get here early, they open at 9. I arrived at 8:45 and there were at least 30 people ahead of me."
Billie Evans - May, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.