There are 1 social security offices located in Suffolk.
Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases.
This page provides information on how to get the Social Security information you need without risking your health,
along with office hours, location, phone number, pictures, driving instructions and reviews.
Selected Social Security Office in Suffolk
Social Security Office Address
This office is located at 502 Hillpoint Blvd, Suffolk, VA - 23434
Social Security Office Pictures
Social Security Office Phone Number
(800) 772-1213
Social Security Office Hours With Most/Least Crowded Times
As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.
Monday
Open from 9am to 4pm.
Most crowded at 11am and least crowded at 4pm
Tuesday
Open from 9am to 4pm.
Most crowded at 11am and least crowded at 4pm
Wednesday
Open from 9am to 4pm.
Most crowded at 11am and least crowded at 2pm
Thursday
Open from 9am to 4pm.
Most crowded at 11am and least crowded at 4pm
Friday
Open from 9am to 4pm.
Most crowded at 11am and least crowded at 4pm
Saturday
Closed
Sunday
Closed
"I had to wait over an hour, but the employees were pleasant and helpful. Suffolk branch was more organized and helpful than Newport News SSA for certain."
Joann Aguilar - December, 2019
"I had to go to the Social security office and was dreading it. I had only visited the office in Norfolk and wasn't looking forward to returning. I searched for other local offices and read the Google reviews to see what others had to say and to see if there was another local office with better customer service and environment. Based on the reviews, the Suffolk office ranked the highest. They reviews are spot on! Upon entering, the security officer greeted you and asked how he could be off service and answered questions like he was happy to be of assistance. The office was clean and quiet. Once checked in, there was a 10 minute or less wait until you were called up to get initial information before you were actually seen. The service agent was professional, knowledgeable, and cordial. That can be challenging when dealing with the public sometimes. I was in and out of the office in 40 minutes. I'm willing to take that 30 minute drive to get that type of service."
Shawn Gunn - May, 2019
"I cannot even describe how much better this office is than the Norfolk office. I was in and out in 20 minutes and every one staff member I encountered were as nice as they could be."
Zach Knight - March, 2019
"Staff and Security personnel were very Professional."
Vanessa Harris - December, 2019
"12 total windows....2 open...our federal government at work."
Bobby Mitchell - January, 2019
Navigating the Social Security Office during COVID-19
Today, applying for Social Security benefits or a card can usually be handled online or by phone, without
needing to make an appointment at your local Social Security office. We break down the answers to some of the
most frequently asked questions around navigating Social Security from home.
Which Social Security benefits am I eligible for?
Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal
benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of
factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
Funeral homes typically handle reporting of a death to the SSA.
However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online.
If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday.
You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
If your Social Security card is lost or stolen, you can get a replacement card free of charge.
Log into—or create an account on —
My Social Security,
and you can apply directly there. However, you will need to provide original documentation in order to create an account.
Our guide explains what you need to replace the card.
What should I do if I get a call from a potential Social Security scammer?
Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic.
These fraudsters might claim there is a problem with your Social Security account, benefits, or number.
They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the
Office of the Social Security Inspector General.
As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Read the summary above to see if you need to go in to the office. If you are looking to get answers
to questions but don’t need the office, check our FAQ.
You may need documents like your US passport, US birth certificate, Social Security card, divorce
decree or others.
See our checklist for full details depending on your situation.
