Social Security Offices in Sandston, Virginia

Social Security Offices in Sandston, Virginia

There are 1 social security offices located in Sandston. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Sandston

Social Security Office Address

This office is located at 245 E. Williamsburg Rd, Sandston, VA - 23150

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 3pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 1pm and least crowded at 4pm




"Some of the staff here don’t know or understand what they are doing. I came for a replacement card with my wife, presented proof of residency, a letter from USCIS. (I 797 ) and the document clearly states that this letter and her expired green card should be presented to prove legal presence or employment verification. But Mrs. (HARRIS)denied the document and claimed it doesn’t show expiry date. But it clearly states it’s legal for 18 months after the day of the expiry Of the original card as proof. She wouldn’t let me speak to supervisor. Frustrating! Frustrating."
stephen tengbeh - March, 2020
"If you have been in need of assistance from SSA you will no doubt have a tale of horror to report...GO TO THE SSA IN SANDSTON. You can go to ANY SSA office for assistance and THESE folks are WONDERFUL!!!"
Disability Advocacy Frances Motley - January, 2020
"The place opened up at 9:00 am, I got seen, and was out by 9:15 am . The lady at the window was very friendly and took care of what I needed to get taken care of . Some things that may have helped were: 1-I was number 5 or 6 in the line because I GOT THERE EARLY; 2-I had my paper work filled out BEFORE I GOT TO THE OFFICE; and 3-I had ALL OF THE PAPER WORK needed . I took everything that I thought that I might need because I didn't want to take any chances . Also, a line starts forming outside of the building a little after 8:00am but, they don't open the doors until 9:00 am . The only thing that irritated me was this elderly white guy who kept track of who was in front of who in the line . I didn't say anything because he was elderly but, I thought to myself 'We're all adults and everybody is here for business . Nobody is trying to cut anybody so we don't need a wannabe line monitor .' But, that doesn't have anything to do with SSA and everyone else in line was nice . So again, this is a good office . Just get there early and try to be prepared for whatever it is that you have to do ."
James Winston - March, 2020
"I am not going to lie but this office is truly under staffed and wait time is extremely long."
Colleen Hague - December, 2019
"Takes a long time but nice people once you get a window."
Patrice Jones - April, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.