There are 1 social security offices located in Portsmouth.
Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases.
This page provides information on how to get the Social Security information you need without risking your health,
along with office hours, location, phone number, pictures, driving instructions and reviews.
Selected Social Security Office in Portsmouth
Social Security Office Address
This office is located at 3305 Airline Blvd, Portsmouth, VA - 23701
Social Security Office Pictures
Social Security Office Phone Number
(800) 772-1213
Social Security Office Hours With Most/Least Crowded Times
As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.
Monday
Open from 9am to 4pm.
Most crowded at 11am and least crowded at 4pm
Tuesday
Open from 9am to 4pm.
Most crowded at 3pm and least crowded at 4pm
Wednesday
Open from 9am to 4pm.
Most crowded at 11am and least crowded at 4pm
Thursday
Open from 9am to 4pm.
Most crowded at 3pm and least crowded at 4pm
Friday
Open from 9am to 4pm.
Most crowded at 3pm and least crowded at 1pm
Saturday
Closed
Sunday
Closed
"Honestly about what I expected, get there early. Opens at 0900 PM and 2 folks were there when I pulled up at 808 AM then around 830 people were coming and it wrapped around the building. Best to have all your documents and fill out the forms ahead of time. I was there for a last name change had my documents and application filled out. I was out in 20 minutes . Staff was kind, and clean."
Ari G. - March, 2020
"It was ok . I was there for about 40 minutes top.. Ordering a replacement social security card.. Quick 2 windows and it was over.."
Robert Elliott - February, 2020
"Literally the rudest and least helpful people I've ever spoken with. While on the phone the man yelled at me and belittled me for asking questions. I was polite the whole time and I understand sometimes people have bad days at work but this was ridiculous."
Katia Askildt - October, 2019
"The people at this location were supportive and patient. Thank you to the staff."
Gail McGill - November, 2019
"Need to figure out a new and smoother way to combat quicker and affective service"
Lashata Bunch - August, 2019
Navigating the Social Security Office during COVID-19
Today, applying for Social Security benefits or a card can usually be handled online or by phone, without
needing to make an appointment at your local Social Security office. We break down the answers to some of the
most frequently asked questions around navigating Social Security from home.
Which Social Security benefits am I eligible for?
Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal
benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of
factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
Funeral homes typically handle reporting of a death to the SSA.
However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online.
If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday.
You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
If your Social Security card is lost or stolen, you can get a replacement card free of charge.
Log into—or create an account on —
My Social Security,
and you can apply directly there. However, you will need to provide original documentation in order to create an account.
Our guide explains what you need to replace the card.
What should I do if I get a call from a potential Social Security scammer?
Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic.
These fraudsters might claim there is a problem with your Social Security account, benefits, or number.
They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the
Office of the Social Security Inspector General.
As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Read the summary above to see if you need to go in to the office. If you are looking to get answers
to questions but don’t need the office, check our FAQ.
You may need documents like your US passport, US birth certificate, Social Security card, divorce
decree or others.
See our checklist for full details depending on your situation.
