Social Security Offices in Newport News, Virginia

Social Security Offices in Newport News, Virginia

There are 1 social security offices located in Newport News. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Newport News

Social Security Office Address

This office is located at 11706 Jefferson Avenue, Newport News, VA - 23606

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm




"Security guards are lovely the workers incompetent. Since when does a birth certificate not suffice as identification for a child? This is after having came in the previous week to get a social for my baby and after waiting going thru the window ect. They sent my husband a new social in the mail. What? I clearly filled out the application for my child. Ridiculous."
Kayla Monroy - February, 2020
"Avoid the Newport News SSI office at all costs! It's highly unprofessional, very noisy and the wait times are ridiculously long (3 to 4 hours) also, when I asked for an appointment none was available so the best option was to sit and wait forever amen. I recommend the Hampton SSI office if you want to get in and out, be treated as a human, and a less noisy/rude environment. Move your SSI office to Hampton just ask the desk when you go to the Hampton office that you'd like to change your home office from the Newport News office to the Hampton office. Deplorable place. Avoid."
Hannah Joy - October, 2019
"Wait was over an hout just to sign paper. Took 15 minutes to get in because of zipper on my coat."
Sand Elam - February, 2020
"I'm sorry but this office is the worst. The representatives are nice and respectful but the guards are rude and the wait time is ridiculous. In general the whole process is crazy from the metal detectors to how people are called. Not only do you have to use the kiosk, a they will call your number just to check you in only to have to wait another hour to see a representative!!!!!!! I rather go and do my business at the office in Hampton!!!!!!"
Tara Lynch - August, 2019
"Be prepared to wait a hour or more"
Va Tiffany - January, 2020

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.