"I had low expectations based on these reviews. I showed up at 8:30 and counted 17 people in front of me in line. I had a fairly unusual issue to deal with. The guy who saw me (I don't know his name) was pleasant and efficient - the two traits I want in these situations. I was all done, back in my car driving away at 9:25. I guess other people had bad experiences but I have nothing but good things to say."
Bill Gaughan - March, 2020
"Small, crowded and noisy. Very slow serving speed."
Kana Nagato - August, 2016
"Awesome staff and security specially Mr. Carson. I went at 8 ,office opens at 9 we got token by 9:05 and work was done by 9:30. \nSo if you want to skip long lines and wait go early in the morning.\nNote: if you are going on cold or rainy days please wear appropriate clothing cap , jacket and take a cup of coffee load up your playlist ,take pair of headphones ??it's needed"
Victor V - February, 2020
"I had to go here several times over the course of several weeks for various reasons and while you do have to wait to get a number, once you do the wait isn't so bad after that. For being such a busy place they are very efficient in my opinion. I had to go here for Survivor's benefits for my son and after I recently was married and needed to change my last name. All visits went pretty smooth and I got the help I needed."
Ingrid Pucciarelli - November, 2019
"Highlight of the incredible lines and slow processing is the guard named Lee Casim known as 'Lee_. He helped bring my ill single mom and son who on is heart patient inside while I held their place in line. We need the government to have more kind compassionate individuals helping people who may be ill and needing service they worked to earn. Please use his attitude as a role model to show respect and kindness. It is sad in such a wealthy country to make people wait outdoors in rain and cold for hours to wait inside for more..this system needs work."
Diane Canney - November, 2019