"ONE employee there at 1 p.m. in the afternoon with at least 15 people in the waiting area. TWO security guards. ONE young mother who really needed parenting classes and her unruly child (don't see that as the child's fault, she is stuck with the mother she got). She was verbally abusive to her young daughter, told her she was rude, when in fact she was exhibiting the same behavior, got on her phone to carry out personal business LOUDLY, and yet the guards did nothing. After waiting 30+ minutes we couldn't take it anymore and left. This is absolutely ridiculous."
Susan Hardin - February, 2020
"I have been to the office 3 times in the last 6 months. The longest wait time was 50 minutes and the shortest 25 minutes. The associates were helpful."
Lois Diehl - July, 2018
"Ridiculous wait times, one window open with the lobby full, I've been here for more than two hours... Still waiting!"
Misty Greathouse - March, 2020
"Get there early if you go right at 9am. Don't be affraid to stand by the door either. I waited in my car till 9 and lost about 5 spots in line. I was 25th in line. You have to check in at the kiosk then they give you a number. Only took 35 minutes to get in to the window.\n\nAs far as the service I received, it was fast and the lady was nice."
EasyDoesIt Y'all - August, 2019
"The security guard asked my daughter to leave and breastfeed in her car. That it was a federal building. It was 93 degrees outside. If I could go negotiate I would . They should check the law of Utah and Federal buildings"
Sherli Scearce - June, 2019