"No one is ever available to take my call. Denied disability for the third time and the reason is the same. They feel like I can still find gainful employment with constant need of a heating pad to soothe chronic back pain w/o medication. Please tell me what company on the face of the earth that is willing to hire someone who needs to stop working to let back pain subside from anywhere from five to forty-five minutes or even hours on end sometimes. Please inform me of job that will allow me to bring a heating pad to work and stay on it all day until my shift ends. I need help and this place thinks everyone coming through the door is fraudulent, so they will treat you in that manner. If you are look for people who care about their jobs, dont expect to find them here. Look for judgemental racism and unkind hearts here. 0 stars of possible."
Jack Ovall - March, 2020
Eddie Clark - January, 2020
"Today, on the advice of a friend, around 10am, my husband and I went to the Texarkana social security office for me to apply for spousal benefits. \nWe checked in, the security guard, very kindly and apologetically, took my crochet hook(he said that it was on the list potential hazards and he would give it back when we left) and were told to be seated. There were at least 25 people and 3 cubicles out front.\nAt 10:30 my name was called to apply for spousal benefits. When my name was called we went through a door where there were at least 25-30 cubicles. \nMs. Florene Powell, a very pleasant woman, asked several questions, made the application online, and then said that I will be getting a check starting in August. I couldn't quit laughing in disbelief!\nWe were out of the office(with my crochet hook returned to me) by 11:40am. \nI couldn't quit laughing, because I wasn't expecting it to be so easy and that I would be getting anything!\nThank you so Ms. Florene Powell!"
Robin - March, 2020
"Kim Cowan is never available and when she calls me back, she lets it ring maybe once! There is a lady Ms Perez that was very helpful and kind. I donâ€™t know her extension or I would call her for help. As you know, you as a customer do not have a choice. One day it will be there turn:( just sad"
Glenda Baker - April, 2019
"This was my first time ever having to go into the SS office and it was the best experience. First it was very quick, I know it isnâ€™t always that way but it was for me. My aunt got my ticket for me as I had to run out to the car and as soon as she did we were called on. I have really bad social anxiety so I was VERY nervous to even have to talk. The man that we had seen was ex military. He made me feel so comfortable, he joked around with me and really made me feel at home. He got the job done very fast. My aunt had him last time and said she had the same experience. I know you donâ€™t always have a good experience, nor do I when dealing with people but this was hands down the BEST!"
Lesha Helms - May, 2019