Social Security Offices in Lubbock, Texas

Social Security Offices in Lubbock, Texas

There are 1 social security offices located in Lubbock. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Lubbock

Social Security Office Address

This office is located at 5825 16th Street, Lubbock, TX - 79416

Social Security Office Pictures

Social Security Office Phone Number

(866) 467-0460

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 1pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 12pm. Most crowded at 11am and least crowded at 12pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm




"Holli has made the process for my daughters disability go so smooth and easy! Im so thankful she was our case manager. She treated me with kindness and like an actual human being. I can’t say enough great things about her. If everyone was as kind as she is I don’t think there would be any complaints!"
Brittany M - January, 2020
"Quickly moved lines made for a nice quick trip. Best SS office I have been in."
Timothy Lee - January, 2020
"I'm from Lubbock and I Love my home town this Hub city and social security office have help me in my time of need and yes it's fast"
Adela - January, 2020
"I am very disappointed in the Social Security Office if Lubbock. Lubbock has a population of over 200,000 ppl and it only has 1 office which the hours are very inconvenient for everyone. Office hours are 9:00 am - 4:00pm. Many folks here have 2 jobs to barely survive and can’t even get in to this office. You need to open more locations around lubbock to assist all the ppl of lubbock and surrounding areas. Open up other offices and why can’t y’all have hours like 8:00 am - 5:00pm."
G4M3R F34RLESS - January, 2020
"I am so disappointed with our social security system. My husband passed away at age 57. We've been married for 36 years. He passed away from colon cancer and liver cancer. We had been to the ER for the last several years because he was complaining about his stomach. By the time they figured out what was wrong with him and we got the actual diagnosis. I went to Social Security office to see about getting him on Social Security disability. I was told the same thing as others have been told they have appointments backed up and it would be at least five months. Thankfully I have insurance through work which covered the bulk of our appointments and hospital stays. But still out of pocket office visit, specialist , hospital stays and medication had taken a toll on our savings. So they suggested I go online and fill out paperwork. Now mind you I had told them he was terminal and it would result in death at the Social Security office and they still told me to go online it would be faster. So I did. And throughout the application when I got to the part that said will it result in death, I marked yes, and it said as soon as you finish this application call your local Social Security office. Only then did they give me in touch with the lady to get Social Security disability. But they told me also I had to wait another five months before I could draw anything. I don't understand why all of our lives we pay into Social Security and then when we need it they put us on hold and it takes forever. Needless to say my husband passed away in July and we never received anything from Social Security. I am so disappointed in our system. Now I get to go through trying to draw Social Security off of my husband, and so the next nightmare begins. Seems like immigrants come over to our country and get things handed to them. And people who were born and raised in America have to fight to get what they deserve."
Canzada Schoonover - August, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.