"Holli has made the process for my daughters disability go so smooth and easy! Im so thankful she was our case manager. She treated me with kindness and like an actual human being. I canâ€™t say enough great things about her. If everyone was as kind as she is I donâ€™t think there would be any complaints!"
Brittany M - January, 2020
"Quickly moved lines made for a nice quick trip. Best SS office I have been in."
Timothy Lee - January, 2020
"I'm from Lubbock and I Love my home town this Hub city and social security office have help me in my time of need and yes it's fast"
Adela - January, 2020
"I am very disappointed in the Social Security Office if Lubbock. Lubbock has a population of over 200,000 ppl and it only has 1 office which the hours are very inconvenient for everyone. Office hours are 9:00 am - 4:00pm. Many folks here have 2 jobs to barely survive and canâ€™t even get in to this office. You need to open more locations around lubbock to assist all the ppl of lubbock and surrounding areas. Open up other offices and why canâ€™t yâ€™all have hours like 8:00 am - 5:00pm."
G4M3R F34RLESS - January, 2020
"I am so disappointed with our social security system. My husband passed away at age 57. We've been married for 36 years. He passed away from colon cancer and liver cancer. We had been to the ER for the last several years because he was complaining about his stomach. By the time they figured out what was wrong with him and we got the actual diagnosis. I went to Social Security office to see about getting him on Social Security disability. I was told the same thing as others have been told they have appointments backed up and it would be at least five months. Thankfully I have insurance through work which covered the bulk of our appointments and hospital stays. But still out of pocket office visit, specialist , hospital stays and medication had taken a toll on our savings. So they suggested I go online and fill out paperwork. Now mind you I had told them he was terminal and it would result in death at the Social Security office and they still told me to go online it would be faster. So I did. And throughout the application when I got to the part that said will it result in death, I marked yes, and it said as soon as you finish this application call your local Social Security office. Only then did they give me in touch with the lady to get Social Security disability. But they told me also I had to wait another five months before I could draw anything. I don't understand why all of our lives we pay into Social Security and then when we need it they put us on hold and it takes forever. Needless to say my husband passed away in July and we never received anything from Social Security. I am so disappointed in our system. Now I get to go through trying to draw Social Security off of my husband, and so the next nightmare begins. Seems like immigrants come over to our country and get things handed to them. And people who were born and raised in America have to fight to get what they deserve."
Canzada Schoonover - August, 2019