"Couldn't believe how quick it was. If you go there for card-related things, you can count on being in there for less than an hour! It was about 45 minutes in my case. Once you enter, go to the right hall for anything related to Social Security cards; for everything else, you can stay in the main hall. People are very friendly and it was a smooth process. Nice to see government institutions not being a total pain!"
Florian G - January, 2020
"Went in for a replacement SS card for my son, we were in and out in less than 30 minutes. Electronic check in was quick and easy. Thankful for a separate waiting area, less crowded! I still would recommend using the MySocialSecurity feature on their website if you donâ€™t want to wait in the office!"
Aneshea Green - May, 2018
"Every time I come to this location, the wait is terrible. Even when you come early for your appointments. Not to mention they skip numbers and miss numbers. \nAnd some of the agents are not cheerful or have good customer service skills. But I've met some that are amazingly nice."
Ms Brandy Jones - March, 2020
"Had a great experience at this social security office today. Had to update my record and was done in less than 15 mins. The lady at window 'M' was super nice and helpful and probably took about a minute to do the update and confirm. \nI only wish there were better directions to navigate the office though and while it took me a few mins to figure out, if you plan to visit, below pointers might be helpful:\nWhen you enter, there are couple of kiosks in the front, enter your info and get the ticket. There are two halls. If you need a replacement card or have any other card related issue, go to the hall on the right (Also for card related issues, if you don't already have form SS-5 filled out, you will find forms in that hall). For any non card related issues, stay in the main hall and you will be called to one of the windows there. A display screen shows the tickets numbers being served at any point (see attached picture) but does not show the window number, so you have to be attentive to your ticket number being called along with directions on which window number you have to go to. Windows number up to H are in the main hall and I-P are in the hall on the right (the SSA card hall)."
W Dillon - September, 2019
"Well-maintained facility with pleasant staff. Service was timely, and all personnel were professional. I had especially helpful and professional service from Mr. Garcia, at window F."
Steve Hines - December, 2019