Social Security Offices in Dallas, Texas

Texas (TX) > Dallas

Social Security Offices in Dallas, Texas

Texas (TX) > Dallas

There are 3 social security offices located in Dallas. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Social Security Office Address

This office is located at 10824 N.central Expwy, Dallas, TX - 75231

This office is located at 2530 S Malcolm X Blvd, Dallas, TX - 75215

This office is located at 2475 Cliff Creek Crossing, Dallas, TX - 75237

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.

Monday

Open from 9am to 4pm. Most crowded at and least crowded at

Tuesday

Open from 9am to 4pm. Most crowded at and least crowded at

Wednesday

Open from 9am to 4pm. Most crowded at and least crowded at

Thursday

Open from 9am to 4pm. Most crowded at and least crowded at

Friday

Open from 9am to 4pm. Most crowded at and least crowded at

Saturday

Closed

Sunday

Closed

"Couldn't believe how quick it was. If you go there for card-related things, you can count on being in there for less than an hour! It was about 45 minutes in my case. Once you enter, go to the right hall for anything related to Social Security cards; for everything else, you can stay in the main hall. People are very friendly and it was a smooth process. Nice to see government institutions not being a total pain!"

Florian G - January, 2020

"Went in for a replacement SS card for my son, we were in and out in less than 30 minutes. Electronic check in was quick and easy. Thankful for a separate waiting area, less crowded! I still would recommend using the MySocialSecurity feature on their website if you donâ€™t want to wait in the office!"

Aneshea Green - May, 2018

"Every time I come to this location, the wait is terrible. Even when you come early for your appointments. Not to mention they skip numbers and miss numbers. \nAnd some of the agents are not cheerful or have good customer service skills. But I've met some that are amazingly nice."

Ms Brandy Jones - March, 2020

"Had a great experience at this social security office today. Had to update my record and was done in less than 15 mins. The lady at window 'M' was super nice and helpful and probably took about a minute to do the update and confirm. \nI only wish there were better directions to navigate the office though and while it took me a few mins to figure out, if you plan to visit, below pointers might be helpful:\nWhen you enter, there are couple of kiosks in the front, enter your info and get the ticket. There are two halls. If you need a replacement card or have any other card related issue, go to the hall on the right (Also for card related issues, if you don't already have form SS-5 filled out, you will find forms in that hall). For any non card related issues, stay in the main hall and you will be called to one of the windows there. A display screen shows the tickets numbers being served at any point (see attached picture) but does not show the window number, so you have to be attentive to your ticket number being called along with directions on which window number you have to go to. Windows number up to H are in the main hall and I-P are in the hall on the right (the SSA card hall)."

W Dillon - September, 2019

"Well-maintained facility with pleasant staff. Service was timely, and all personnel were professional. I had especially helpful and professional service from Mr. Garcia, at window F."

Steve Hines - December, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.

Find out the benefits you are eligible for and what your income with our 2-minute quiz.

Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.

Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.

Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.

Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.

If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.

Protect Against SS Scams

Tips for Your Visit

Confirm the need to go to a physical office

Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.

Social Security FAQ

Make an appointment!

During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).

Bring your documents

You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.

Document Checklist