"Absolutely the worst example of public service. I waited over an hour to see someone, then they refused to answer my questions regarding medicare saying 'I am sorry I can't help you with that' or 'I am sorry I can't answer than question'. I'm going back and this time I'll ask if there is someone there who can help me."
Edward R. Jones - January, 2020
"I have been in this office twice. The first time I got my SS Card (about 6 months ago) and the second time was today to process a card replacement. The first time my process was done by a man and today it was done by a girl. Both of them were very professional, attentive and nice. \nIt is not common for local government offices to be that efficient. So I wanted to write a positive review because even the guard at the front desk is kind, which means that there must be a good administration/management so that they can perform very well."
Rocio Caravantes Mazariegos - August, 2019
"Very nice and willing to help when I got my social security card stolen."
Dean Hill - November, 2019
"Went and got in and out within 20 minutes. BUT, I got lucky."
Twila Philips - February, 2020
"I have been to social security more then once since Iâ€™ve moved to Bryan and have had a very good experience. From taking care of my personal business to my sistersâ€™ and now with my brothers affairs. They have been very helpful and professional."
Estella Parham - March, 2019