Social Security Offices in Austin, Texas

Social Security Offices in Austin, Texas

There are 2 social security offices located in Austin. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Austin

Social Security Office Address

This office is located at 5508 Hwy 290 West, bldg b, Austin, TX - 78735

This office is located at 1029 Camino La Costa, Austin, TX - 78752

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.














"After 2 days of trying to get help from the 800 line in DC, waiting for 2 hours, call dropping, 15 verification questions and if you give the wrong address after moving a few times in there last 6 months, and having tp go through every question again, we finally went over to the local social security office and got there local number. Debra was able to help us within 5 minutes. DC would not even let me talk to them with my husband's permission since he was getting frustrated. I will never call the DC office ever again. GO LOCAL!!"
Susan NEIMAN - March, 2020
"Good ticket system. But small waiting room m. Lot's of parking behind building."
Stephanie Carroll - April, 2018
"It’s a very small office and the seating Inside will fill up very quickly. Unfortunately it’s so small and there is little to no standing room. I have had poor experiences with this office where you have to stand outside and monitor the ticket counter on the inside. The representatives working there do not take into consideration you may be outside and give little to no time between calling numbers and will not go outside and call your number. You would think this would be their policy with the volume of people going in and out of this very small location. If you go to this office just be wary of this so you don’t get skipped and their excuse after 30 seconds of you not walking to the counter is they already called the new number even though the new number is not even shown on the ticket counter. They should definitely change their process with this as an government organization that has such a small office. Good luck!"
Crystal Dawn - January, 2020
"Been here and hr and 1/2. Only 2 windows. They are spending sometimes over 30 minutes with people. Which is fine, but when they are finishing with people they are taking little breaks. At one point neither window was helping anyone. There are over 30 people waiting."
Sonya Barnes - February, 2020
"Waited more than one hour."
ph guo - November, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.