"Hi guys, it's been a bit since I reviewed a place and for that, Google, I apologize (I threw that in because Google keeps asking me to review places).\nToday, 6-21-19, we went to the Social Security Office. I hit 65 later this year and needed to get the ball rolling on Medicare, but not start my SSA payments. \n\nWe got there about ten minuets before the office opens at 9:00. There was someone talking on the phone outside the door so I figured they hadn't opened yet. However after a couple minuets I watched a lady walk in so my wife and I went in. Four people were already waiting. Weather they open early all the time or we just got lucky I don't know. It's not a really big place but then again how much room is needed to sit and wait? As you walk in there is a security guard to the left. We must have looked totally lost because he right away told us to follow the blue arrows on the mat and continued to direct us to a sign in kiosk. I was expecting one of those 'take a number' machines but this is the twenty first century after all, silly me. It took less than a minuet to sign in, (you'll need to have your social securty number), and sat down. The seats are the standard, no frills hard plastic jobs that no one wants to use for very long. Oh, and they squeak, at least the ones we sat in did. They weren't old and beat up so they must have been designed that way?. There is a screen on the wall where your number is displayed along the bottom when it's your turn. The screen displays info and is not used as a tv. When your number comes up you'll be directed to one of four windows, three of which were opened when we were there. What I had to do took less than ten minutes. If you have more stuff to do it will take longer. \n\nThe office, (including the men's room), was clean and well lit. The lady we dealt with was very polite and made sure any and all questions we had were answered. Overall I was very pleased with the visit. What, you say, then why only three stars? For my reviews three stars is very good. Four stars is excellent. Five stars is a out of this world experience. A one and two star rating is to me, quite frankly, pretty bad. Well that's it for this time. Hope you enjoy the photos I took, by now and thanks for reading."
Jan Bailey - June, 2019
"Great friendly staff. Helpful too"
Kennith Veal. - February, 2020
"Everyone has their own personal situation which impacts their attitude when applying for SS benefits. For some people, it can be a long, drawn out and not so pleasant process.\n\nThat said, I have been acquainted with Robert Boyd since he was a young boy attending the same elementary school as my children. He was always a sweet, kind young man. I believe he found his calling as a representative in the Social Security Administration. He was very helpful, kind and patient in working with me to understand the details of my claim. My requests were handled very efficiently and professionally.\n\nI had to go back a couple of times and spoke with 2 or 3 different reps when I needed a little clarification. They, too, were kind, helpful and took the time to help me understand. Not at all rude, abrupt or impatient with me.\n\nAlthough, it was actually easier and much quicker for me to drive to the local office and take care of business in person, it would be very helpful to have a local phone number to call since the only one provided is national and the wait time to talk to a human could be an hour or more. :/ \n\nOverall, a very good experience."
Jan L. - November, 2018
"My niece Kelly Mack is a supervisor for the Social Security office to the sweet gentle person all you do is go in and take your time and listen and answer the question"
Christine Watson Morrison - August, 2019
"Very professional in their work"
Larry Coffman - November, 2019