"It was fast and easy. Got information I needed for when I return. Guard could be more friendly. But staff was wonderful"
Dayle Craven - March, 2020
"Wait times at places like this can be unbearable, but this place is pretty quick. Less than 1 hour."
Richard brown - October, 2019
"Very convenient location. We waited almost 30\nminutes (or less) and received professional, quick service. Mr. Randall assisted us and was very knowledgeable and welcoming. We left very satisfied with the customer service we received!"
MELANIE MITCHELL - April, 2019
"First time at any SS office. Woman at window rude and had an attitude. Told me my case was in Orangeburg office. I have to go there. I told her Orangeburg told me i could go yo any SS office. I went to Orangeburg . Waited 3.5 to find out ANY SS office sees the Samething. \n\nThe lady in Walterboro knew this and just sent me there on purpose. She should be fired. She was very rude and I believe racist. The lady in Orangeburg was kind, nice, professional, and apologized for my run around.\n\nOur government not working for the people."
Elizabeth Grace - April, 2019
"Went by to get a new Social Security card since the DMV would not accept an actual Social Security card as proof of Social Security number (my card was issued in early 1960s).First of all, checked in, and got a number. So that was good, will wait until my number is called and comes up on the screen. There were lots of folks waiting, I figured maybe two hours or more for my wait time. I was surprised, only waited about 45 minutes as the two Social Security representatives one working window A, the other working window B, were super efficient and never took a break between customers. As soon as a customer cleared, they called another person up by number. As I waited, I observed folks from all walks of life, some half blind, actually, with many different impairments and all were treated with dignity and respect. What was funny, after all my wait, my new card was processed, but it has to be mailed to my permanent address. It was the first time that I can say the wait was worth it. To be able to see a government agency running in a customer oriented manner was stunning. I salute the two women Social Security representatives that were working so hard at the two windows. This Social Security office here in Walterboro, South Carolina should be the training model for how customer service is performed. Job well done!"
Kirk Boland - November, 2018