"We were waiting for an hour until it was our turn, but I must say that there were many people today. So I can't complain about the waiting time.\nThe coworker who I was talking to was so nice and polite, I don't know his name, but the service excellent."
Lisa Dahm - January, 2020
"I have been to this office at least 4 times. I never had to wait more than 15 minutes before being called. Everyone has been helpful and polite. They take the time to answer questions and provide information and guidance. BAW, you are wonderful. Ty for all your help!"
Linda Bishop - October, 2019
"This office has selective employees that work diligently to help resolve your issues and are not willing to risk their job doing anything disingenuous. However, there is one or two that feel as if they can change accounts, document wrong information, )lie, lazy, This office just needs to reevaluate it's selective of employees."
Rhonda McFadden - December, 2019
"They was very helpful and the wait was short."
Alice Davis - December, 2019
"I have one person....only one person that's been working on my case now for over 5 - 6 months. Bless her heart...she has had some unexpected miss fortune's. She is the only person that can handle my case. The lobby is is full of people so I politely ask the security guards on duty at the time if he new if thi person was working. He replied he didn't know. I asked if there was any way he could find out so I didn't have to wait . I explained to him earlier that no one else could help me. He told me that I would have to wait and asked the person at the window. What a shame...."
Stacie Holland - June, 2019