"There was a wait time, but once we received an appointment, there was no wait the next day- we checked in, and got called for our appointment right away. The staff was professional and as accommodating as they could be. Remember to silence your cell phones, and step out of the building to talk on the phone."
Virginia Wright - February, 2020
"The times when I have been there the wait wasn't too bad"
Shelly Brown - December, 2019
"The people that works there are soooo nice and professional"
sheila ward - October, 2019
".. I was trying to change my son's name. I had adoption papers that a JUDGE has signed and a birth certificate with his new name..... They asked if he had an ID . I said no, that's reason why I'm here . They said they couldn't accept it and needed documents from a doctor stating his first and last name and date of birth as a replacement for the ID.... The problem here is I have been to this office in Beaufort SC 4 times ... I have sat each time for over an hour and each time I was told something different. This last time when I called I left a message with the number on this directory. When I was given a call back it was an employee for PA!!!! The phone number isn't even right! When i FINALLY reached someone from Beaufort and asked why adoption papers weren't good enough I was given attitude... Unfortunately this is the norm for Beaufort lack of customer service or care for the individual they are serving ..... Do better!"
Jennifer Dick - July, 2019
"I contacted the 800 telephone to schedule an appointment to review the process of applying for Social Security benefits. After reading on line about the procedures, there were discrepancies so I wanted to speak directly to an SS member for clarification. I was unfortunate enough, after holding for 25 minutes, to be answered by DOROTHY. DOROTHY was rude, curt and extremely condescending from the moment she answered the phone, with answers such as 'we don't schedule appointments for that' and 'where did you read that? I want you to read it to me, now'. Her tone was at least angry, at worst, very aggressive. I've spoken with people at the Social Security office in the past who have been extraordinary in their customer service skills. DOROTHY is not one of them. I am very upset about being treated so disrespectfully by this woman."
Judy Hatfield - February, 2019
