"Had a good experience today when I went in to change my name. Got there at 9:15 and waited about 45-50 minutes and was helped by a very friendly and nice woman. Overall not a bad experience. I wouldâ€™ve given 5 stars but wait time was a little long for me. Iâ€™d recommend getting there when they open if you can."
Madelyn W - January, 2020
"Same as other Government offices. Take a number and wait."
Cheryl Correll - March, 2018
"The staff here is VERY rude. They will toss your documents back at you. The woman assisting with getting my corrected social security card had put the wrong address on my social security card documents. I turned around at the door to go back & have it corrected. I expressed my concerns with how this could have turned out VERY BAD. My identity couldâ€™ve been stolen & I donâ€™t want this to happen to someone else in the future. They replied with, â€œWell hopefully your neighbor wouldâ€™ve been kind and returned your card to you at your address.â€ ? I was dumbfounded on how the matter was handled. Check all your documents thoroughly for mistakes before letting them rush you out of the building!!!!!!!"
Hanniah Catherine - February, 2020
"It is Friday January 31st 2020. There are 42 people waiting. There are only 2 people (social security employees) seeing people. 2 representatives working and one is an innovations window. Therefore , since it is after 1 PM, they will be throwing people out of here at 4 PM when they close"
Marie Clark - January, 2020
"Had to go two times, due to the process and not the people. Both times, I was taken fairly quickly, though longer wait second time. Both times got there about the same time, early am. Each time all went smoothly. The second time the woman was not sure how to process my situation and went to the supervisor. Again all went smoothly."
phyliss erlich greene - September, 2019