Social Security Offices in Scranton, Pennsylvania

Social Security Offices in Scranton, Pennsylvania

There are 1 social security offices located in Scranton. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Scranton

Social Security Office Address

This office is located at 409 Lackawanna Avenue, oppenheim bldg 1st flr, Scranton, PA - 18503

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 1pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 2pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 12pm and least crowded at 4pm




"You are allowed in the Oppenheim Lobby at 8:30 am. There is very limited seating inside the lobby if you arrive early. The visitors that arrive are courteous and allow you to go in the office in the order you arrived in the lobby, not by how close you get to the door! Visitors are attentive to that, so please, do not try to muscle your way to the admission door at 9:00 am. Respect everyone's time as they respect yours. \nThe staff are efficient, attentive, and kind. They quickly handled both mine and my wife's accounts. It has been a friendly experience each visit."
dnhtribe - February, 2020
"I have called this office 5 times in two days left 3 messages for Jennifer no call back. I have been hung up on 2 times. I have a simple question and for some reason I cannot get thru. A gentleman answered to times and before I can ask my question he transfers me or hang up. When I did briefly speak with another gentleman he pulled up the wrong file then when he saw that he had done that transferred me.................I dont know who is running this office but this is poor customer service..............................."
Dennis Silvius - October, 2019
"Place and people are horrible. Lack of professional curiosity and knowledge are rampant among the employees."
cansee. animationes - November, 2019
"It fast in and out I always go after 3pm so no headache"
Lena Flores - January, 2020
"I went there to provide information to set up widowers social security benefit. I had all the necessary paperwork with me and I was in and out within 45 minutes including the wait time. The individual I worked with was efficient and provided me with all relevant information to set up my benefit. I was very happy with the experience."
Daniel Clark - January, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.