"Not sure why anyone is complaining for! I was seen within 1 hour which is not bad at all. Friendly workers and friendly security guard. A pretty girl even let me borrow her pen ^-^"
Dont Worry - February, 2020
"Expect a wait....the security guardâ€‹ with salt and pepper hair and mustache needs to be retrained on customer service and interpersonal interaction skills, the guy takes his security guard job WAAAAY too seriously... Relax man it's not Fort Knox, instead of a welcoming attitude, he runs the lobby like a country jail intake, very strict setting, everyone must be quite, taking his security guard job like he's protecting the Social Security office from the next 9/11 attacks. Rude, lacking customer service skills and empathy. You would think they would want you to enter and leave the office with a good experience with a government institution. But they don't care about that apparently. Take your cellphone headphones with you believe me you will thank me that you did."
Mohamed Tabib - November, 2018
"I have never ever felt so upset but today this lady that attended me was being so rude and I asked her for who ever is in charge if she can give me the number because she wasn't helping me with what I asked her. I'll be calling I hope it's the actual number but she was in a bad mood or something. I wasn't satisfied with my visit at all. I wish there was someone else that could have attended me instead of this lady. She was in booth 3 I just got out and it's 12:15."
Daisy Perez - February, 2020
"Not too bad of a wait if you go early in the morning . Security staff was nice. I was in and out in less than an hour"
Nichole Iness - October, 2019
"Helpful and quick"
Tracy M McIntyre - October, 2019