Social Security Offices in Cleveland, Ohio

Social Security Offices in Cleveland, Ohio

There are 4 social security offices located in Cleveland. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Cleveland

Social Security Office Address

This office is located at 1240 E 9th St, rm 793 ajc fed bldg, Cleveland, OH - 44199

This office is located at 15250 S. Waterloo Rd, Cleveland, OH - 44110

This office is located at 11601 Shaker Blvd, Cleveland, OH - 44120

This office is located at 7517 Lorain Ave, Cleveland, OH - 44102

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 12pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 3pm and least crowded at 4pm




"Never had a problem parking is probably the worst thing"
Kelliejay Booker - December, 2019
"the people that help you downtown are so generous nice and understanding and patient with you this office is one of the best of all"
Roberta Young - August, 2019
"If you can't work, the system wants you to die instead of get benefits you paid taxes for. THEY ARE NOT THERE TO HELP YOU. They are there to DENY you at ALL COST."
Fiddler'sGreen - January, 2020
"My mother is disabled and wasn't able to go down to the office in person. So, she mailed in an application. We waited a couple of weeks but never received her card. The call center told us that her application was processed but when we finally got a hold of the ssa's office number one of the workers told us they couldn't even find my mom's file and recommended that we reapply. \n\nSo, we sent in another application. One I delivered personally. I told one of the workers it was the application with a medical document inside. She said that was fine and I left it in their drop box. Again waited around never receivsd anything in the mail. Called around and finally one of the workers just admitted that her application was probably shredded because it wasnt mailed in with an I.D. I find this unacceptable.\n\nThe website where I printed the application from States that all documents mailed to them will be returned. Yet my mother's was shredded. Not once but twice. We weren't even sent a letter to notify us that her application was denied. Completely ridiculous."
Marco Braddy - July, 2018
"You have to wait a long time but you accomplish what you went there to accomplish."
R T Cook - December, 2018

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.