"I am experiencing a good service here. I dont really know why they got so bad rating. I went there to get a social security card. It's simple and relatively quick, u just go inside the building, register via the automated machine, and wait for your turn(my waiting time is about 15mins) and then the officer will serve u. The one that serve me really helpful and polite."
Joko Koasasi - June, 2019
"Slow!! Plan on waiting for hour half-2 half hours for every visit. Don't come in thinking your going to be seen withen 30-hour wait. Don't plan anything, go with an open schedule. People are very very nice workers."
Cassie Harrison - November, 2019
"A very nice lady helped us? we were in and out of there within 10 minutes!"
Rachel G - July, 2019
"Bismarck office is a joke. Wouldn't even give them one star. Would not allow me schedule an appointment over the phone. Cannot schedule an appointment online. And walk-in service is so slow that you cannot reach an attendant during your lunch hour. Can thank the federal government for continuing to shaft the common working man."
Brandon Potts - June, 2019
"Did not receive check and after an hour wait a rep told me that a letter stating my benefits would end if I didn't provide info was mailed, I never received this letter that was supposedly sent so therefore they cut off benefits. The address they had on file was correct. No accountability at all and completely useless rep"
Bethany Hildebrand - March, 2018