There are 1 social security offices located in Wilmington.
Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases.
This page provides information on how to get the Social Security information you need without risking your health,
along with office hours, location, phone number, pictures, driving instructions and reviews.
Selected Social Security Office in Wilmington
Social Security Office Address
This office is located at 1528 S 16th St, Wilmington, NC - 28401
Social Security Office Pictures
Social Security Office Phone Number
(800) 772-1213
Social Security Office Hours With Most/Least Crowded Times
As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed
"Bit of a wait but very pleasant staff. Even though I was short on my documentation I was still able to apply for benefits. These folks know their stuff. Very impressed."
Robin Johnson - February, 2020
"Phone call was answered promptly by Myra and she helped me tremendously with my S.S. matter. Courteous and compassionate in dealing with my situation. I was surprised that I did not need to visit the office, that I could resolve my matter by phone."
Christina Perfetti - January, 2020
"Tried to get replacement SSN cards for my children. Web site says it will take a school ID. He would not even talk to me without a signed and sealed transcript from their school. I had original birth certificates and a high school ID which was issued by a State institution which it shows is accepted online. NOWHERE on the web site does it state that they accept a signed and sealed school transcript that I can find. Waited 2 hours for nothing. And by the way, apparently they do appointments which I also have not yet found on the web site."
Jennifer Cottle - June, 2019
"They lied to me about anything they could. They made me a homeless person for a year and did everything they could to cover it up."
Michael Dienes - October, 2019
"The SS Administration today was very slow. I had a appointment at 12:00 With a letter. It's now 1:26 and still have not been seen. The security guard was very very rude and millitant. I feel he should be a little bit more personable and helpfully he is the front desk man that is so post to be nice and helpful. He put me on the defensive immediately and followed me around,like I was lowlife sum or something. He was creepy and acted very rude like he had hate for me and it showed. This whole experience was a night nare for me. They might need a review to make sure they r doing there jobs right. People don't have to b so hateful for no reason."
Beth Croom - June, 2019
Navigating the Social Security Office during COVID-19
Today, applying for Social Security benefits or a card can usually be handled online or by phone, without
needing to make an appointment at your local Social Security office. We break down the answers to some of the
most frequently asked questions around navigating Social Security from home.
Which Social Security benefits am I eligible for?
Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal
benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of
factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
Funeral homes typically handle reporting of a death to the SSA.
However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online.
If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday.
You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
If your Social Security card is lost or stolen, you can get a replacement card free of charge.
Log into—or create an account on —
My Social Security,
and you can apply directly there. However, you will need to provide original documentation in order to create an account.
Our guide explains what you need to replace the card.
What should I do if I get a call from a potential Social Security scammer?
Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic.
These fraudsters might claim there is a problem with your Social Security account, benefits, or number.
They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the
Office of the Social Security Inspector General.
As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Read the summary above to see if you need to go in to the office. If you are looking to get answers
to questions but don’t need the office, check our FAQ.
You may need documents like your US passport, US birth certificate, Social Security card, divorce
decree or others.
See our checklist for full details depending on your situation.
