Social Security Offices in Raleigh, North Carolina

Social Security Offices in Raleigh, North Carolina

There are 1 social security offices located in Raleigh. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Raleigh

Social Security Office Address

This office is located at 4701 Old Wake Forest, Raleigh, NC - 27609

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.














"This office is well-run, I like that you can sign in electronically and get a number. If there are crowds, not all are admitted until there are seats available in the waiting room. My husband and I went to get assistance for his elderly mother. We arrived a little after 9:00am and brought all paperwork we needed from checking the website in advance. A lovely lady named Ms. Patterson assisted us and we were delighted with not only her professional demeanor but her empathy. My husband and I were very impressed overall with our visit. Ms. Patterson - you rock!!! :-)"
Donna S. - March, 2020
"It's a 3 star location with four stars service. \nOK let's be honest it's the government it's ineffective. But they keep it friendly. People are lame and block other in the parking lot. 'Don't be that guy'\n"
Gregory Lyon - March, 2017
"Wife and I live in different state. In November we both get a notice from Social Security that we will owe and additional $440 a month. \n\nMy wife went to her office in UT and I went to my office on Old Wake forest Rd. She told them her situation and after some confusion a lady came to the window and took care of her. Her increase was reduce to the minimum and her overpayments were refunded. \n\nI went to wake forest rd office at the same time and no body knows what to do or do they. I’m still trying to get my increased reduced. I show them change made in UT. Maybe they just don’t care. After all, these monthly increase make up 25% of Medicare’s budget. \n\nI wrongly kept filing SSA-44. Reading the SSA employee’s manual online I found my answer."
Micro 41 - February, 2020
"I waited 1-1/2 hours to see a rep and she took one look at my file and said she couldn't help. My claim was held up “In Processing” for over 95 Days. But she didn’t try to call or ask a supervisor or anything. Just said I would have to come back after (if) I got a benefit letter and put in the application for Medicare Part B. She said I couldn’t make an appointment for that, I would have to have everything all printed out and sit and wait. When I called the National SSA number, they said that I shouldn’t Take No for an answer, insist on seeing a supervisor. I told her that the nasty Security Guard carried a gun and I was not going to test that. They do the minimal amount required and the site is minimally equipped for your comfort. Do what has to be done and hopefully, we’ll never have to go back again."
Helen Ricotta - January, 2020
"Even after reading positive reviews before my trip to SSA, I was dreading it. However, all of the positive reviews were right. Everyone I came in contact with that worked there was very kind and helpful. \n\nI got there about 8:10am on a Monday morning. There was already a small line but I was able to find a parking spot. I would recommend getting there by 8:20-8:30am at the latest to get an easy parking spot- if that’s your worry. \n\nWaited in line until about 8:45am and then they started letting everyone come in. I was called back about 9:10am and left by 9:20am. \n\nThe two security guards were very nice despite what other reviews say. The brunette lady helping at the kiosks was so sweet and helpful. Very thankful to have someone directing me. And then Ms. brown helped me with my name change. She was very helpful and clear. \n\nNo complaints here."
Kelly Wilhite - June, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.