Social Security Offices in Lumberton, North Carolina

Social Security Offices in Lumberton, North Carolina

There are 1 social security offices located in Lumberton. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Lumberton

Social Security Office Address

This office is located at 4430 Kahn Drive, Lumberton, NC - 28358

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.














"When I initially signed up for SS payments a black man assisted me and was very polite and helpful!! I called today for help with accessing my online account and the woman on the phone was short, condescending and very rude...with an attitude!! I finally hung up after trying to communicate with her. Apparently she thinks that customer service does not include letting the person needing assistance to talk!! I just retired from a bank after 41 years and it was beat into our heads to be polite and courteous. You need people on the phone who can treat all people with respect!!!!"
Maureen Rozier - January, 2020
"When I walked in the office I was helped by a nice older black man. He was so welcoming and helped me with everything I needed. However, my experience was different when I called through the phone. I was greeted by white lady, sounded about mid 30s or early 40s. I told her I needed to change my address and she collected all my personal info. Then said she could not change it for me because I don't receive benefits. I waited this whole time on the line and gave away my information to be told I cannot change my address? That sounds like a waste. I told her the website did not provide the option to change it so that is why I called. She basically just shut me down and provided no help whatsoever. Do better."
Kelly Gonzalez - June, 2019
"I keep calling the local Lumberton branch but they will not answer. This is the number that is posted here. The 1800 number is no help."
Charity McCoy - December, 2019
"Very courteous and helpful"
Deborah Rager - December, 2019
"this place is horrible... it's obvious that they have no interest in helping others as their job requires... they treat people this way because they know there's nowhere else for citizens to go... if visitors were customers this place would have gone out of business... they act as if they're kings and queens to the visitors that come in as peasants it is HORRIBLE... I will contact the headquarters in baltimore MD soon as they open in the morning... people get it together..."
Joseph Lancaster - February, 2017

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.