Social Security Offices in Charlotte, North Carolina

Social Security Offices in Charlotte, North Carolina

There are 1 social security offices located in Charlotte. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Charlotte

Social Security Office Address

This office is located at 5800 Executive Ctr Dr, suite 300, Charlotte, NC - 28212

Social Security Office Pictures

Social Security Office Phone Number

(704) 432-9300

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 8am to 5pm. Most crowded at and least crowded at


Open from 8am to 5pm. Most crowded at and least crowded at


Open from 8am to 5pm. Most crowded at and least crowded at


Open from 8am to 5pm. Most crowded at and least crowded at


Open from 8am to 5pm. Most crowded at and least crowded at




"IT'S BEEN 13 YRS!!! They closed my case because they I don't have any more information to give them on him!!! I gave his address, ss, mothers address etc. DO YOUR JOB!!!! WHY DO I HAVE TO FIND HIM FOR YOU??? I'm the one out $16,000!!! It's your job to help me. THIS OFFICE IS TERRIBLE"
A Suite - February, 2020
"I have been on child support for some time now. I have had mixed experiences dealing with the people at Mecklenburg child support. some of the caseworkers seem to take out whatever father or baby daddy issues they have in their own lives out on the guys. They can be mean, degrading, and not treat you like a person.\nthen there are caseworkers who are the polar opposite. they will talk to you and explain everything and follow up with you. your only chance at child support is to get one of the few decent caseworkers and not one of the bitter ones."
Eddie B - January, 2020
"When I went to court, a case worker by the name of Henry, not sure if it was his first or last name, took my ex and I to one of the meeting rooms. He treated us very fairly. He talked TO me and not down to me or at me from what I experienced before. \nWhen we went to the room, Henry asked if we have discussed child support before today. My Ex and I had a very bad break up. We barely talked. At the end of our meeting, we came to a mutual agreement. Signed the paperwork and were done for the day. \nThat meeting led us to communicate more often and better. I am now able to see my son more often. We're getting along so much better. My Ex offered to drop the case. I said no, because I know she and lil guy need it. I have to thank Henry for getting us to a point where we can talk civilly."
turbo jack - December, 2019
"Utterly useless. I live in another state and NC OCS wont give me any information, they keep telling me to call my state office. I took me calling the Governor after 2 years of non payment to even get the ball rolling and now after 4 months of me calling my office of child support every two weeks I have basically gotten nowhere. After 4 months, they have managed to register the enforcement. They cant tell me what that means or what the next steps are. So frustrating. If you want to skip out on your responsibilities and not pay child support, move to NC and you'll get away with it for years."
Shannon Leggett - January, 2020
"Been calling my CS officer for almost 2 years now, over child support that THEY enforced. \nStill have yet to get a call back."
MayRae Allen - December, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.