"If you need to resolve a Social Security or Medicare problem, DO NOT CALL the national number. GO TO THE ASHEVILLE office of the Social Security Administration. This time I did not have an appointment but waited only about 15 minutes. From the moment you walk in, the security officer is helpful and kind. And the staff members are as well. They are problem solvers. I had a Medicare coverage issue that was not simple, but both the staff member and her supervisor took it seriously, and they solved it. Super great people who should be training the folks who (eventually) pick up the phone at the national number."
Lauren Azoulai - November, 2019
"This is the most useless sistem I ever have,,,, donâ€™t waste your time calling this ppl they donâ€™t due nothing to help you or make thing happens very Poor service ,,,,,,"
Fellito Paredes - January, 2020
"Very helpful and knowledgeable. Only waited 10 minutes."
Beth Kendall - September, 2019
"They treated me great and answered all my questions. Wait was a little long and not enough seating but, everyone including the guard were very courteous and helpful."
Daniel Smith - May, 2019
"They were helpful with some questions I had about some calls I've been receiving!"
Miranda Peterson - April, 2019