"Not bad today. Waited about 30 minutes. Friendly staff and issue resolved. Better to make an appointment but today was easy. Restrooms available. Bring your phone or a book. Can sometimes be a long wait."
Lesley Rohan - January, 2020
"My experience with the Poughkeepsie office was completely unexpected. I am not a fan of government offices, but this Social Security Office was incredible. First of all, the parking was easy to find. Then, I walked in to a clean and half-empty office. The sign-in process was quick and easy and the security guard, Mr. Willy Cancel, was a doll. Friendly, helpful, funny, and kind. My wait was maybe 10 minutes before my number was called. I met with a man named Mr. Rodriguez who was friendly, efficient, and so easy to work with. He took the time to answer all of my questions and process my request. He was kind, polite, and thorough. All totaled, I was in and out in 20 minutes. It was an incredible experience."
Hanna Roth - November, 2019
"I think most employees here mean well. ..but like many police officers..they join the team expecting one thing and find out it's not what\n They thought..\nI've called nine times with 10 different answers this last week locally and in Maryland . .. iI paidnto the system for 40 years on the books and now I can't walk...they told me the checks r in the mail for weeks ..well I'm gonna be on the streets in days if this system doesn't get straight soon. And I'm sure I'm not alone. My first 3 payments came so I gotta new place to live ...now they say the check is missing for two week s. Well my landlord ain't missing. Thankfully she's a saint ..please pray for me and I will for u all. I'm sure as f:+k .. that I'm not alone."
Thomas P - November, 2019
"Make sure you hold on to alllll your paperwork because you might find yourself in a situation where theyâ€™ll tell you something that you remember different. Use the 1800 number to verify because computers do (glitch) sometimes. Investigate"
Romance Taylor - August, 2019
"The staff can be quite rude and disrespectful."
Michael Pelaccio - January, 2020