There are 6 social security offices located in New York.
Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases.
This page provides information on how to get the Social Security information you need without risking your health,
along with office hours, location, phone number, pictures, driving instructions and reviews.
Selected Social Security Office in New York
Social Security Office Address
This office is located at 237 W 48th Street, 5th floor, New York, NY - 10036
This office is located at 123 William St, 4th floor, New York, NY - 10038
This office is located at 55 West 125th Street, cav bldg, 6th floor, New York, NY - 10027
This office is located at 4292 Broadway, New York, NY - 10033
This office is located at 345 East 102nd Street, 4th floor, New York, NY - 10029
This office is located at 650 East 12th St, New York, NY - 10009
Social Security Office Pictures
Social Security Office Phone Number
(866) 964-0783
Social Security Office Hours With Most/Least Crowded Times
As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed
"I would love to give a negative zero stars especially for the agency workers, but that’s not a option! They need to learn how to be more professional and communicate better to us. There two security guards in the building. The Older security guard very welcoming and willing to help you check in. Goes beyond his job to help you. His more then just a security guard. His like a customer service rep as well! Second security guards seat down at the desk and does nothing but play with his phone half of time. When he does help he is extremely rude and lazy. For a government agent office. It should always feel welcoming from all. If you walking in be prepared to wait for over 2 hrs!."
Delia Rodriguez-Justiniano - February, 2020
"Was in and out in 10 min."
Michael Caprice - October, 2016
"There is no way on earth to make an appointment with a human for this location. The phone number gets you a recording that tells you to call between 7 am and 7 pm M-F, even though you're calling during those hours. There is nothing on the website to get you through to someone who can set up an appointment for you. Everything directs you to the phone number, which tells you to call back between 7 am and 7 pm M-F, even though you're calling at 9:10 on a Wednesday. It is possible they're in a different time zone, for example, Guam. That would explain everything, because they don't actually tell you the time zone."
Kathleen Langan - November, 2019
"They only process retirement benefits here (no name change or any other services). Thought I'd save someone the time not making the same mistake getting all the way there just to be pointed to the 123 William Street location. Their website says you can take it to any SSA office which is misleading."
Ashley K - October, 2019
"DO NOT GO HERE for anything other than retirement work."
Henry Williams - January, 2020
Navigating the Social Security Office during COVID-19
Today, applying for Social Security benefits or a card can usually be handled online or by phone, without
needing to make an appointment at your local Social Security office. We break down the answers to some of the
most frequently asked questions around navigating Social Security from home.
Which Social Security benefits am I eligible for?
Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal
benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of
factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
Funeral homes typically handle reporting of a death to the SSA.
However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online.
If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday.
You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
If your Social Security card is lost or stolen, you can get a replacement card free of charge.
Log into—or create an account on —
My Social Security,
and you can apply directly there. However, you will need to provide original documentation in order to create an account.
Our guide explains what you need to replace the card.
What should I do if I get a call from a potential Social Security scammer?
Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic.
These fraudsters might claim there is a problem with your Social Security account, benefits, or number.
They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the
Office of the Social Security Inspector General.
As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Read the summary above to see if you need to go in to the office. If you are looking to get answers
to questions but don’t need the office, check our FAQ.
You may need documents like your US passport, US birth certificate, Social Security card, divorce
decree or others.
See our checklist for full details depending on your situation.