"Love this office! Staff/ Supervisor will go above and beyond to make sure that your issues are looked into and is corrected.\nI had a big problem with my disability calculation and I knew something was wrong and they was willing with no problem to look into it for me.\nThanks so much Hudson office for making me feel like someone is willing to listen and to find out whatâ€™s going on..and they found the mistake!\n\nBecause the Albany office was not willing to look into this after me going there two different times I was just told it was right and I was wrong without them looking into it..."
andrew perry - February, 2020
"I went to this office on March 28th in order to obtain an authorization code needed to open a my Social Security account online. I arrived at the office at about 2:15, took a number, and was finished 20 minutes later. The woman who helped me was informed and very thorough. Her advice worked and on the next day I successfully opened the account and was able to apply for Medicare benefits online. I think the key is to go to this facility when it is least busy as noted on the Google map."
David Thomas - March, 2019
"Rude, eager to get off the phone, and not helpful at all when you call. And after waiting outside in the freezing cold as the 3rd person in line, I get into the tiny building and they do not call #'s in the proper order. I filled out paperwork back in December, it is now March and my paperwork was NEVER filed. Nothing exists in the computer system as me filing an appeal for a review denial. So now my benefits are about to be cut off because of an error on their part. Worst experience ever. If I could give zero stars I would."
Kelly Dickey - March, 2019
"Hour and half wait for 5 minutes at the window..given a women's name to call n extension number have called her 3 times she has yet to answer me n call back. Were talking an overpayment they say of 15000$ I have 30 days to reply..trying to or they get to take by SS retirement of 800$ a month..and I get to be homeless car less at the age of 66..typical screwing by the government..to top it off need knee replacement for 8.months and can hardly walk..Ive worked ALL my life never on the system..always worked Still working..update received letter n I called..apology made for the coworker by office management. OMgr was informative to the issue."
Billie Hanusik - September, 2018
Lisa DiTroccio - November, 2019