"Was very apprehensive when I saw the review score for this office and expected the worst. Saw some weird people waiting their turn so those must be the ones that submit poor reviews. Got there before noon waited my turn told the man my request for future benefits letter for my mortgage banker, took a minute to figure out how to word it and then typed it up. No issues, no problems just prompt service. Thank you."
Len Chelius - January, 2019
"On the 14th of June, roughly around 2pm me and some fellow co-workers had an appointment to gain social security numbers. After 2 people successfully gained their social security numbers we ran into a slight issue, as one lady on the desk explained that we simply did not have the correct documents, even though two others had be accepted for the numbers. The rest of my co-workers continued to have their appointments some were accepted and some were dismissed, after understanding what documents were missing we contacted our boss and asked if the missing documents could be faxed over, this was rudely dismissed by your staff. Our boss then took the long journey to bring the missing documents so that we could complete the process, however the lady on the desk harshly told our staff that we were still missing documents and that none of our applications would be processed. On top of this we tried to make another appointment to which one of your staff members interrupted my co-worker and explained she would have to get a number even though this staff member was not busy with any other customer, in a sarcastic manner she told my co-worker to have a good day. Overall what should have been a simple process has been made a mess of and I feel this establishment is very unorganised and had a lack of communication between staff members and customers, I am very disappointed!!!"
Poppy Sheffield - June, 2018
"Cheap good for nothings. Screw overs. Scammers."
Remy Lacey - December, 2017
"I came in today simply to ask to make an appointment, and the woman I approached to ask refused to even let me finish my question - instead, she cut me off and told me that â€œeverybody has a fast question, sweetie, but you still have to take a number.â€ I turned away in frustration and she yelled after me, in a miserably sarcastic tone, â€œhave a great day!â€ Someone teach this woman that it costs nothing to be nice!"
Hannah Eyerman - June, 2018
"I recently sent them my original birth certificate and marriage license in the mail to get my last name changed. Over a month later they finally send them back and both documents are ripped in half, and the envelope they came in was barely closed. This envelope contained all my personal information and they send it in an envelope that is halfway open and not properly sealed. Do not send your stuff here!"
McKenzie Fuller - March, 2017