"Came here after reading numerous reviews and fingers crossed. Did not have an appointment so arrived an hour early to find a line of 10-15 ppl ahead of me which was not bad at all. Thankful to the security officer outside the building who let us in by 8am so we did not have to wait outside in cold. By 8.40am they started letting us inside the main doors, all the while giving us step by step guide how to take token from the kiosk. Within 10 minutes my number was called and i was done with the whole process under 15 minutes! Thank you to the friendly officer who let me finish my coffee as drinks are not allowed in hand inside. Thank you to the very efficient officer who not just updated my social security card but also helped me unlock my online account. And last but not the least thank you to the security officer at gate who let us in before time and did not make us wait outside in cold.\nAll in all, it was a very smooth process and the officers are very polite.\nSo dont go by the bad reviews, its not always true. Arrive an hour before it opens with all your originals and you will be fine!"
Romana Hassan - January, 2020
"I gave 2 stars because the woman at the window was very nice, otherwise I would have given one star. I called and made an appointment but the earliest date I got was 7 weeks later. I decided to go there in the morning but I was told that they would not have enough time to see me before the end of the day and that I need to come 1 hour before they open and wait on line or wait for the appointment. This office is way understaffed. If you don't have an appointment, come the night before and bring a sleeping bag."
Philip Franckel, Esq. - November, 2019
"I had a very positive experience here, from waiting on line early in the morning, being brought into the waiting area, and being seen by Social Security workers. Everyone, including security personnel, that I came in contact with were very professional and helpful. It was also convenient to be able to park in their garage. That opens at 8:15. Best to arrive early."
Laurie Weintraub - October, 2019
"I took my mom twice and they refused to attend to her. The first time they said it was too late for them to fill out her application\n We got there at 3. they close at 4. We were told to retuen in the morning. we get there and they said we need to make and appointment and if we dont have an appointment we have to get there before 8. They again refused to attend to her."
s naimool - February, 2020
"Members behave that they are paying you. Not friendly no advice and they told me if you are not happy come back when you are \nAnd he question me why you chose this location \nAsian boy\nVery rude\nThat k you"
Miriam Kassin - February, 2020