Social Security Offices in Ithaca, New York

Social Security Offices in Ithaca, New York

There are 1 social security offices located in Ithaca. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Ithaca

Social Security Office Address

This office is located at 127 W State Street, 2nd fl, Ithaca, NY - 14850

Social Security Office Pictures

Social Security Office Phone Number

(866) 706-8289

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed
"Maybe I arrived on the wrong day, or at the wrong time of day, but...\n\nThe Good:\nI spent an hour watching one of the staff dealing with clients. He seemed good natured and helpful. When it came my turn, the representative I talked to was also amiable and helpful. I got everything done that I came for. The personnel added one or two stars to my rating.\n\nThe Bad:\nPretty much everything else.\n\n1) I had to wait somewhat over an hour to ask some fairly simple questions. This compares poorly with the hold time, had I called the 800- number (yes, I've done that, too). I probably could have had the same results, more quickly, over the phone...but didn't know that in advance. There is apparently some kind of make-an-appointment possibility...but I have no idea how to go about doing that.\n\n2) I had kind of expected to find a physical setup similar to Tompkins County's Motor Vehicle office (which, incidentally, is run by the County Clerk, not the State, and is a pleasure to visit). Wrong. After passing the modern and appealing building lobby, you get to an industrial-looking door for Social Security. Inside, a small room serves as waiting area (barely big enough for the 15 people who were ahead of me) AND the primary area for interviews. Yes, you conduct your interview IN PUBLIC! The staff are behind (bulletproof?) glass and their voices are broadcast for all to hear via a mic, amplifier, and speaker. Needless to say, no privacy of spoken word.\n\n2a) FWIW, I estimated that each client [interview] took about 10 minutes. I estimated that the 15-odd people grouped into 6-8 units and, yes, those were handy estimates. I waited about 70 minutes.\n\n3) And, yes, there are additional staff to meet with the public, behind the security door. During the time I waited, nobody was invited back there. I only found out about it when someone missed their appointment and (15 minutes later, who knows why the delay) my turn came...and I was invited inside. It's not perfect in there, but much more private. And there were several staff people inside....five more interview booths, and NONE were in use when I entered.\n\n4) There's really nobody in there to ask for simple help. Stupid things, like, 'Where do I check in?' or, 'Why does that screen show 'now serving number 57' for five clients plus a vaguely labeled 'now and past' client number?' After a while, the info screen showed a message, 'Do not ask the guard any questions about Social Security,' message (as if anyone would). So I asked the guard (also a friendly sort) a NON-Social Security question: What do those client numbers mean up there on the screen? His answer: well, nothing, really. One of them is the most recent number called. The others might relate to some other SocSec office.\n\n5) FYI, nearby parking is 'on the meter'. I was lucky, the meters were broken on the day I visited, so feeding the meter was not a problem. Otherwise, you'd be well advised to park several blocks away, where there are no meters.\n\nConclusion:\nIf you think your question might --possibly-- be answered by a telephone call, call the Soc Sec Admin's toll-free number. You might be on hold for 45 minutes before a live voice answers, but you might get your answer in the comfort and privacy of your own home."
Ted Crane - December, 2019
"Their Fast! They get you in oand out quick! Love it"
Keith Humphrey - November, 2019
"They do not go in order or it is just the white bald guy at desk 3 or whatever desk number it is when you first walk in horrible service wait time is a hour or more"
Wendy Stilson - December, 2019
"Beware! This office is untruthful and will terminate your SSI benefits without cause. The District Manager violated my rights."
Nigel Harrison - January, 2020
"One of the best government offices I have visited -- quick service, knowledgeable staff and to-the-point facility. If you know what you need and how to get it, you can be in and out in less than 20 minutes. From the other reviews here it seems like people either didn't know what they need or didn't bring the right paperwork or didn't have a form filled out correctly. Just put in the work ahead of time and save yourself problems by figuring out what it is you need and what you need to show to get it. \n\nDon't blame the staff if you didn't prepare and get your stuff together before coming in!"
Anton Ochoa - September, 2017

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.