"Had to go down to the Exchange Street office three times in the last month, and each time (once in the middle of the work day and twice near the end) the place was nearly empty, with virtually no wait time. The staff was courteous and friendly, and seemed eager to bend over backwards to be helpful. \nGod knows what kind of pressure the current federal government (in its eagerness to destroy the safety net and make it as hard as possible for people in need to make use of it) is imposing on the actual folks in the trenches--the ones who do the work, as opposed to the bureaucrats--but my experience of the front-line troops is that they remain committed to giving good service. Bravo!!"
Charles Smith - January, 2020
"Thru all the offices ive seen ovwr the years this one has a supwr friendly staff and miss reed is amazing and helpfull. Bwen 3 times didnf wait to long"
Dustin Stiles - December, 2019
"Every time I been there for anything they\nHelping"
Sabah Kassem - March, 2020
"Very rude staff; today I visited here and met an agent under token# A105. Agent provided wrong information. I asked her to update my information as I became a US citizen few months back and showed my passport, however she insisted I bring citizenship certificate and passport is not acceptable as a proof, whereas per SS website either doc is acceptable. I will strongly recommend that trained staff should be deputed to save public time and providing accurate information."
Asif Mahmood - April, 2019
"Probably the most disgusting, filthy office I've ever been in. The smell in there is revolting and it's in a state of disrepair. Can't comment on the staff because we ended up having to leave before we got called up, but the system is weird, the employees are behind solid glass and speak to you over a mic/speaker so everyone in the entire disgusting room hears your business. You would think this 'government office' is in some third world country by the looks and smell of it."
Alex M - October, 2019