"Just received disability around February 3, 2020 and my first notice had me approved but received $0.00 on further looking at the notice it had my twin brother and his address on the page.\nSo I went to the Albany office were I was told I was getting $2.00 because of my worker’s compensation payments.\nMe thinking something was wrong with me getting my brother information something else had to be wrong.\nSo my second visit to the Albany office is when it gets crazy I was told that they calculate my payments and I was told I make double of what I get from Workers competition. When I tried to explain I was told that the computer calculates the payments and that I get paid sometime 3 times a month. They also refused to look at my paperwork saying that they already got it from Workers comp.\n\nAfter feeling that this Albany office it not willing to listen or take their time to look into people issues I decided to go to the Hudson, Ny office..\nGlad I did because the worker and a supervisor was more than happy to look into my complaint and they noticed that my workers comp payments was being Calculate twice. \nBut now the Albany office is in control of the recalculation and is requesting the Workmen’s Comp. paperwork from my attorney after already having it.\nNow I have to wait up to 60 days for them to \ndo what?\nI would like to speak with the The director of the (Albany) office. \nBecause this needs to be Expedited.."
andrew perry - February, 2020
"I went during the early hours of a weekday for a card replacement and was seen pretty quickly."
Cherle Cachola - February, 2020
"The wait takes too long , not only does it takes long they don’t care they don’t take time to explain certain situations to you clearly. When u call u wait for hours and hours then it says u don’t have a file when u do so u can’t talk to representative when they say I don’t have a file with them"
Patrine Bell - January, 2020
"Had no problems, very helpful, things were done in a timely manner."
Lolita Sankey - December, 2019
"Went recently to get a replacement card for my daughter. Wait time was long because of the number of people. Once my number was called it was very quick. I only needed my daughter's school ID and/or her current health insurance card plus my own photo ID. I also needed her birth certificate to change some information, but that was not needed to get the replacement card."
Nicole Sweet - October, 2018
