"This office is well managed. Fast service, and pro-active in assisting customers. I have had two occasions to go to this office for assistance. Both instances, outstanding. Associate Willson assisted most recent visit. He was very helpful, quickly provided necessary information."
Gerald & Carol Carson - September, 2019
"Very helpful got in and out. Fast"
Ann Harding - February, 2020
"The employees of this office are discriminating against me and my autistic son because they refuse to do their job and I called them incompetent! They lied to me saying they took care of the situation when they didn't. They refuse to transfer me to a supervisor and they never call back when I leave a message. They made a mistake and now we are suffering because of it. They refuse to admit wrong doing. Very unprofessional!"
Arlean Ocasio - December, 2019
"I dread contact with this office full of rude and disrespectful employees.\nEach time I am forced to deal with this office my stomach is tied in knots since it takes nearly monthly calls and/or visits while attempting to accomplish obvious and easy solutions. I have been refused access to my files, court hearings and information to determine the accuracy of my benefit as part of an international claim. When in their facility I am profiled and talked 'at' in coarse, nasty tones. I would rate this office zero if I could. I would rather drive the extra miles to El Paso if they would release my file to them. As it is, I must endure a 110 mile drive each way since the local office has been closed. I feel they could care less about my hard earned benefit."
Dr. Mark Faulk - November, 2019
"Got there at 9:20am on a Friday to do a name change. Horrifying residual memories of long lines at SS office in Southern CA, so expectations were low. But a nice girl gave us a number, told us where to sit, and we waited. We were in and out within 25 minutes. Our clerical guy even smiled at us when we left - like, a genuine smile."
Liliana Christiansen - October, 2019