"Horrible experience. We had an appointment at 9 am. We were there untill 1pm. Half windows are closed. One of Russian speaking security officer does Russian speaking people a favor. Iâ€™m in shocked this is happening in America!!! One man is came in walking straight to him. The officer taking him to checking in machine, helping him out, then taking all his documents, walking straight inside the office . Not even 15 min pass like the guy was called in. When bunch of people are waiting .. When I confronted the officer. He told that I donâ€™t know what Im taking about. I wish I would have more time on my hand and file a complain. This guy should be fired!"
Ivana Chobey - November, 2019
"3/18/2019\nOffice is open. MAKE SURE TO MAKE APPOINTMENT, THIS WAY NO WAITING TIME. If no appointment you have to get number, and wait to be called. There is different numbers for different problems.\n\n4/16/2018\nI CAME HERE TODAY, BUT THIS OFFICE NOT WORKING UNTILL FUTURE NOTICE!!!\nI WILL INCLUDE PICTURE OF THE NOTE FROM THE DOOR!!!"
Nick Davis - March, 2019
"Mrs. Pinto is amazing and such a wonderful and helpful representative. I am glad to have met with her and greatly admire her professional, respectful, and caring demeanor! Would highly recommend this place and this representative!!!"
Paul Campanella - August, 2019
"These rude and obnoxious workers keep hanging up on us. They donâ€™t even hear the question fully, but rush to shout something back and hangup. I been on hold forever and they donâ€™t even have manners to hear the question. I called back 3 times just to ask my question and I still donâ€™t have an answer. I requested to speak to their supervisor, but they would drop my call. How obnoxious. ..and Iâ€™m paying their salary. Iâ€™m escalating my complaint to main office and up further"
Victoria Kosh - November, 2019
"Really really slow! I dont know what they do there! Do you guys drink coffee all day?"
Elias Tooma - November, 2019