"Our recent visit to the Henderson Social Security Office was amazing. Claudine is an exceptional customer service rep. Not only did she help us with a problem we were having with my husband's Medicare but she followed up with a phone call a few days later to let us know the situation had been remedied. Thanks Claudine. Your excellent service is appreciated."
Stacey Gasta - January, 2020
"The people seem nice here. But prepare for a wait or arrive early!! Inside is clean and they provide hard uncomfortable chairs. It is in a center. Look for the black gates all around it."
Judie Pokakaa - May, 2017
"Iâ€™m rating based on service. \nThe wait was not bad at all, i was in line for about 20 minutes, i got there at 9am, they had just opened. \nI received my number and it was called in about another 20 minutes, so a total of 40 minutes but i did see people taking longer. \nI went in for a claim and didnâ€™t have an appointment. The lady that helped was Terrible,\nShe was terrible. \nShe didnâ€™t even help me, she sent me back because supposedly the forms i took her were invalid. \nIâ€™m going back tomorrow even though i live 50 minutes away. But comparing to the Simmons location this is way better.\n\nUPDATE: i went back the following day and took in the forms asked for my claim and the lady who took me in was really nice and she took not even two minutes to review my case and i was out in 5 minutes. I didnâ€™t have an appointment, didnâ€™t wait in line, was the second number called, overall spent 10 minutes there??"
Daniela Mata - February, 2020
"I just want to recognize the case worker that I had the pleasure with working with this afternoon Kristen. Kristen was very professional and extremely helpful. Kristen answers my questions and made navigating through this system very easy. Thank you Kristen!"
Debby O'Connor - February, 2020
"They misplaced my social security card replacement application and my passport! Told them exactly who I gave my documents to.. it was the receptionist and she denied even taking it. I handed it to her and she had set it on the counter telling me we will have someone get this processed. I hadnâ€™t heard from them in a month so I came back to check on it. And they have nothing in the system and no sign of my passport. The least they can do is tell me that they will look around for it in their office and call me if they find it. But the lady in the window just said we canâ€™t find it and thereâ€™s nothing we can do. Now I donâ€™t have a social security card and a passport now! Now the only thing I can do is apply for a new passport, which will be expensive and long!"
Dhara Patel - February, 2020