"Went in to ask questions about application for retirement. They were so nice and super helpful. Calling on the phone is a nightmare but going in face to face is great, Depending on the time you go there can be a long wait but that is because they are taking the time to thoroughly help each person."
Judy Everett - March, 2020
"Been dealing with Social Security issues for the past couple months a lot of moving pieces going on. so I went down there to talk to somebody and he was extremely rude and kept telling me to fill out a reconsideration we did not know what to put on the reconsideration form due to him not listening to us. He took the reconsideration form and turned it into the higher ups which then called and left me a voicemail saying I did not fill the form out correctly and theyâ€™re sending me a new one. No one seems to know what theyâ€™re doing down there or give you the correct information or they just completely shut you out. I donâ€™t understand how Social Security cannot explain whatâ€™s going on with my case and how a private program Specialist can pull up my case and give me more answers than the actual Social Security office"
Kyleena Bush - December, 2019
"Remember...\n\nSSA is not there to help anybody....their only mission is to make you give up on your claim."
M. Corbin IV - February, 2020
"Walked right in and was helped. Could not believe it. Great experience!"
Marcia Gyles - January, 2020
"I almost didn't go due to certain reviews as well. The staff assisted with my request in a professional and respectful care. There seem to be a misunderstanding with leaving negative feedbacks. I rarely can get anyone, especially an individual with extension # to get back to me when i tried to call. What I do know is if you're not there first thing before they open, the office tends to get busy and you will have to wait a little while longer. Go 5 to 10 minutes before (unless you have appointment). This is what i would do."
Tn Maria - September, 2019