"I went to request a new card for my 15 yr old daughter since I had lost it, and wasn't aware of what exactly was needed to 'prove' she was alive and living. Just a heads up, a birth certificate does not work. School IDs do not work(anymore). I had to obtain a recent signed and dated copy of a medical record(I used an immunization record) showing proof she was recently seen and someone acknowledges she is who I say she is and alive. ? I ended up having to go back twice in one day but the wait was very minimal and was actually put quicker than it took me to obtain the record. ??"
shawna kugler-ohman - April, 2019
"Not a great experience. No one could give me a \nstraight\n I would love to have been heard h for lidyenin"
HiKathleen Fingar - November, 2018
"The wait was about an hour, but primarily because people ahead of me had come unprepared. I applied for a name change and it took less than 5 minutes once I had been called up. The woman that helped me was very friendly and helpful. Not as bad as everyone says, just come prepared and don't be a jerk."
Marilee Schaner - October, 2017
"Liz and Matthew are Rock Stars! Every spring I bring in J1 International students to apply for their numbers, and these two pros are welcoming and exhibit great patience with the kids. A great first experience in America...thank you!"
Kathleen Moon - June, 2017
"I was wondering why my SS Card with the new name did not come in mail, I waited for two months. A man over the phone said that there is 'no application for a new card' and I have to come again and to do it all over. It was the same man who helped me in person to apply for the new card. I told him that I have done everything and I am not going to do exact same thing all over. He has to find out what went wrong and send me a card. He said there is no application that I have submitted on computer. \n\nWhen are requested a supervisor, he told me that 'You don't need a supervisor' and hung up on me. Just like that.. The card came to me in a week after that. HE just simply forgotten to submit my application or something. And instead of apologizing he tried to convince me that I did not apply for a new card. \nSocial Security Administration, your Employees are allowing themselves to hang up on customers and not to transfer calls to the supervisors when requested. "
Valeriya Voronina - November, 2015