Social Security Offices in Helena, Montana

Social Security Offices in Helena, Montana

There are 1 social security offices located in Helena. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Helena

Social Security Office Address

This office is located at 10 W 15th St, suite 1600, Helena, MT - 59626

Social Security Office Pictures

Social Security Office Phone Number

(866) 563-9496

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 3pm and least crowded at 2pm




"As an ADA [AMERICAN WITH DISABILITIES], I was surprised when arriving to the Federal Building that the only Disabled Parking available was across the street. Be that as it may, I arrived in the lobby wearing a heavy winter jacket as it is cold here in Montana. I was carrying my purse, my cane, my oxygen bottle in its back-pack and my folder with the paperwork I had previously filled out and my Birth Certificate. I was gruffly confronted by the male security officer on the other side of the front counter who requested my photo i.d. I handed him my open wallet where my Montana Drivers License was clearly visible, yet he demanded I take the card out of its holder. I followed his instructions and placed the card on the counter in front of him. After he authenticated my identification, I proceeded on to the female security officer who could plainly see that I am disabled, alone and struggling. From the first, she lacked the friendliness I have come to know wherever I go in Helena and in fact was very curt, impatient and demanding with me forcing me to surrender my cane and leaving me with nothing to steady myself. She then ordered me to remove my jacket and place it in the bin on the roller table which I did. Then she ordered my purse which understandably I conceded. After this, she ordered me to remove some of my Jewelry; to which I was shocked and questioned why I needed to remove and surrender pieces of my jewelry. She simply repeated her order. I was having a great deal of challenges by this time as I am unable to stand for sustained periods and my breathing began to be hindered as I was under duress. I objected to removing my jewelry because she refused to explain why, when I lived in Los Angeles County for over 30 years and on many Military installations and never ever was forced to submit to this type of invasiveness...even in airports following 9/11! I ended up surrendering the items of jewelry noting my displeasure and confusion, to which she actually stated, “You don’t need to have an attitude with me!” Perhaps if she was kind and/or understanding of the great amount of difficulty I was obviously having being unaccompanied, I would possibly have felt differently. The truth is, that I felt like I was a criminal being booked into jail; which I have never had the displeasure of experiencing thankfully. At this point I was forced to stand for an even longer period on the outside of the metal detector for an unknown reason. I asked for my cane back to steady myself and was refused. She told me you can come through the detector and “I will help you.” I do not apologize for not wanting her to touch my person when I could have easily used my cane which had no weapon hidden within it as she had already scanned it. She refused. Then she ordered me to stand facing the street and to spread my feet on the floor. I did as she asked but due to my being without my cane would have become far too unsteady and was in jeopardy of falling. It was very clear by her sounds and manner that she was in fact angry that a person with disabilities could not comply to widen the space between my legs! She kept placing an electronic wand over part of my body over and over and then ordered me to sit in a chair approximately 7 feet away. Still without my cane, I stepped slowly to the chair and was relieved to sit down. She then ordered me to raise my right foot up and wanted me to continue lifting it higher which my disabilities prevented me from doing. She voiced her displeasure and ordered me to do the same with my left leg and reacted the same way when I was prevented from raising my leg higher than I was physically able to do. At this point, she ordered me to remove my boots. I was pretty much exhausted by this point but was in a very vulnerable position and so I struggled to remove my boots and handed them to her. The details continue but will not fit here. My advice: If you are an ADA, Do Not visit the Federal Building on any account alone! \n\t◦"
Judith Notchick - January, 2019
"Because my mail has not reached me yet, my paper license is no longer valid at this plqce, so I can no longer get into the federal building for business or commerce needs."
Ramona Harris - May, 2018
"Set your appointment in advance, and no waiting time."
debbie Walta - August, 2018
"My only complaint is the wait time."
Shawna Bishop - June, 2016
"Just like any other government entity plan on waiting !"
Joel Lipscombe - May, 2016

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.